How to use Velocity Points to fly Singapore Airlines business and first class

By |2018-10-15T23:02:36+00:0016 January 2018|

One of the best uses of Virgin Australia Velocity Points is flying business or first class with Singapore Airlines: a top-rated airline with an excellent international network and convenient flight options for Australians travelling to Europe, Asia and elsewhere.

Singapore Airlines’ business and first class products are among the best in the world. Passengers not only enjoy comfortable and spacious seats (or first class “suites”), but the airline is also renowned for its excellent dining and customer service.

Singapore Airline’s business class

singapore first class suites

Singapore Airlines’ new A380 first class ‘suites’

Singapore Airlines and Virgin Australia are commercial partners and this enables Velocity Frequent Flyers to access Singapore Airlines award seats in two ways:

  1. by booking the seats through Virgin Australia, or
  2. by converting their Velocity points into Singapore Airlines KrisFlyer miles and booking directly with the airline itself.

There used to be a big difference in both the points cost of award seats and the taxes and fees involved depending on which of these two methods you chose. However, Singapore Airlines made a number of changes last year that resulted in the taxes and fees now being almost the same across the two booking methods.

That means the two key factors for deciding which method to use are the number of points required and seat availability.

Here’s how to work out which option is the best for you and to book your seat.

Step 1: Search for seats with both airlines

Sometimes, Singapore Airlines restricts partner access to award seats, so you should always check availability with the airlines separately to work out your flight options.

You can search for seats online at the Velocity Frequent Flyer website and on the Singapore Airlines website.

You’ll need a KrisFlyer account to search on Singapore Airlines’ site. It’s free and easy to set up an account online and you’ll have instant access to the flight search engine.

If you can only see the seat you want through the Singapore Airlines website, it may still be bookable over the phone with Virgin Australia. 

For example, first class seats may not appear in search results on the Velocity website but Virgin Australia call centre staff may be able to find and book them.

There’s no way to know if Virgin Australia has access to a seat except to call and ask. The number is 13 18 75.

If the seat you want is available through both airlines, compare the points required to work out the best deal.

Step 2: Compare the points required

The two airlines have different ways of calculating the cost of redemptions. To compare the costs, take a look at Virgin Australia’s points tables here and Singapore Airlines’ award chart here.

When doing the comparison, remember that you convert Velocity Points into KrisFlyer miles at a rate of 1.35:1 – meaning 1,350 Velocity points converts to 1,000 KrisFlyer miles.

There is often a significant difference in the points you need between the two methods.

For example, Melbourne to Singapore in business class requires 65,000 Velocity Points through Virgin Australia or 58,000 KrisFlyer miles with Singapore Airlines (which is 78,300 Velocity points pre-conversion.) That means you’d save 13,300 points by booking with Virgin Australia.

Step 3: Book your seat!

If you decide to book through Singapore Airlines, it’s free and easy to convert your points from Velocity to KrisFlyer. Simply log into your account on the Velocity Frequent Flyer website, make sure the names and birth dates of both the Velocity and KrisFlyer accounts match, and transfer the points.

The transfer should happen very quickly (only a few minutes, in my experience).

As always, plan well ahead, as award seats can be snapped up quickly, especially on the most popular routes during peak travel periods.

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About the Author:

Kris is the founder of The High Life and a complete travel addict. Originally from Perth, he's now based in Melbourne - but he's happiest in the air travelling to somewhere new. In 2018, Kris will be exploring Thailand, southern Europe, the USA and Mexico.


  1. Terence 8 July 2018 at 8:38 pm - Reply

    Is one entitled to the free stopover if booking business class via the VFF website?

    • Kris Brankovic 8 July 2018 at 8:40 pm - Reply

      Hey Terence, sorry not sure if that’s available through VFF online. Perhaps give Velocity a call to ask 🙂

  2. James 29 January 2018 at 7:49 pm - Reply

    Hi Kris. Just wondering if my wife and I apply for say the amex card in one of our names (and the other perhaps has a supplementary card) such that the points will be only going to one person, as far as I can see. Can the card holder use points to purchase tickets for themselves AND their partner?

    • Kris Brankovic 29 January 2018 at 7:53 pm - Reply

      Yes absolutely. You can use points to book a ticket for anyone you want. You don’t even personally need to included in the booking 🙂

  3. Seamus 16 January 2018 at 7:50 pm - Reply

    What about upgrades? I’ve already booked through SA and have a ton of Velocity points.

    • Kris Brankovic 16 January 2018 at 9:19 pm - Reply

      If your fare is upgradeable, you can transfer your Velocity Points to Krisflyer and do so. Go to manage your booking and look for the button that says “redeem an upgrade” to check.

  4. Mat 9 October 2017 at 9:12 pm - Reply

    To fly business class with Singapore Airlines, is there a specific KrisFlyer status level? Ie long haul Virgin requires Gold or Platinum…im only red which isnt much use beyond Fiji. I’d like to transfer my velocity points to Krisflyer in order to fly Sydney to London in business with Singapore Air

    • Flyboy Kris 9 October 2017 at 9:20 pm - Reply

      Hi May, no you don’t need any specific status. Just make sure the seats are available before transferring your points 🙂

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