Virgin Australia’s Velocity Frequent Flyer program is expanding opportunities for members to use their hard earned points.
Points redemptions were paused when the airline entered voluntary administration, but with the new owners now in control they are progressively being relaunched.
Until today, points could only be redeemed on a limited number of domestic routes for flights from 1 September. Now, flight redemptions are available on almost the entire (albeit still diminished) Virgin domestic network for travel as of today. The full list of eligible routes can be viewed on Velocity’s website and includes popular holiday destinations around the country.
Upgrades from economy to business class are also available.
To give customers flexibility and peace of mind in the face of uncertainty about future travel restrictions, Velocity is waiving fees for any changes or cancellations you make before 1 September. In addition, if your flight is cancelled before 1 September 2020 you’ll get a full refund of your points/cash in full to the original form of payment (except for any booking or credit card fees).
You can also now redeem your Velocity Points to book a hotel, with more than 800,000 hotel rooms at over 15,000 hotels available throughout Australia. It looks like some good deals are also on offer.
Velocity promises that by the end of July, car hire with Europcar using points will also be available. Other redemptions like purchases of gift cards and wine remain offline, but hopefully it won’t be long before these are reinstated as well.
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