Qantas has extended its ‘Fly Flexible’ policy for domestic bookings until 27 July 2020. Under this policy, customers can change the date of their flight prior to departure without incurring a change fee.

This applies to domestic Qantas flights booked until 27 July for travel to 31 October 2020. If you want to change the dates, you’ll need to do so before your scheduled date of departure, and also cover any fare increase for the new flights.

If Qantas cancels your flight, they will try to rebook you on the next available flight, or you can also choose a flight credit or a refund.

More information about the Fly Flexible policy is available here.

For reward bookings, Qantas’ policy remains that you can change your plans until 31 October 2020. Qantas will waive the change fee if you want to amend the dates, or you can cancel and get a full refund of points and taxes/fees with no cancellation fee.

More information about flexible reward bookings is available here.

Now that travel is increasing, Qantas is resuming many of the services that were suspended when the Covid-19 crisis hit. Lounges are being progressively opened from today, and Qantas has also started to re-introduce more food and beverage services onboard.

In economy, customers are being offered a bottle of water and a snack. Additionally, pre-ordered special meals and a limited bar service are available on flights between the east coast and Perth and Darwin, with the bar service available on flights departing after 9am.

In business, Qantas has re-introduced a selection of main meals, tea and coffee, and a bar service. Pre-ordered special meals are also available. The bar service is available on flights departing after 9am.

Inflight wifi is being progressively switched on across the Boeing 737 fleet. Entertainment systems remain paused, so make sure to bring your own device or other entertainment for the journey.

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