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Updated: Virgin Australia is giving frequent flyers bonus status credits and status extensions

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To help frequent flyers preserve their status during this time of massive travel disruption, Virgin Australia is extending status by 12 months and crediting bonus status credits to all current Silver, Gold, and Platinum Velocity Frequent Flyer members.

The extra status credits boost could even help customers reach a higher tier with no additional flying.

Here’s how many status credits Virgin will be gifting:

The status credits should be credited in the first week of each month.

Virgin Australia will be contacting customers with all the details in the next two weeks. You don’t need to do anything at this time.

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Qantas launches Points Club to reward big points earners ‘on the ground’

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Qantas has launched its much-anticipated Points Club, a program that rewards Qantas Frequent Flyer members who earn lots of points ‘on the ground’ with benefits like lounge access and status credits for points bookings.

This initiative recognises that many Qantas Frequent Flyer members don’t fly regularly but are still valuable customers by virtue of their spending habits.

The Points Club will have two tiers as follows: people who earn 150,000 points in their QFF membership year will join the Points Club, while those who earn 350,000 points will get into the more rewarding Points Club Plus. You’ll keep that membership tier for the remainder of the year, plus the following year.

Qualifying transactions will be limited to 125,000 points per transaction (i.e. if you transfer 150k points from a credit card in one go, only 125k will count and you’ll need to earn 25k points from elsewhere to join Points Club.) Qualifying points from flying will be limited to 20,000 points per year. Points received via Loyalty Bonus, Platinum Bonus Reward, Platinum One Bonus Reward, Family Transfer, or Qantas Business Rewards Transfer will not count towards Points Club or Points Club Plus targets.

Points Club members will get two lounge passes each year, which will be valid for domestic Qantas Clubs and Qantas-operated International Business Lounges (excluding at LAX). These will be available via the Complimentary Invitations Portal within two weeks of qualifying and will be valid for 12 months.

Points Club Plus members will get individual Qantas Club membership. This will be a “digital” membership – i.e. no physical card will be provided, rather you will be able to access it on your smartphone. Members who have gold status or higher will not receive complimentary Qantas Club membership since they already have superior worldwide lounge access courtesy of their status. Qantas Club benefits can be viewed here.

Both Points Club and Points Club Plus members will be able to earn Status Credits on reward bookings (Qantas flights only) if they are a Points Club or Points Club Plus member at the time they fly. This is very handy for those of us who fly a lot using points and therefore struggle to maintain status (right now, status credits are only earned on paid fares). The earn rates are pretty good and can be viewed here.

Points Club Plus members will be able to roll over 100 Status Credits each year to help reach or maintain Silver, Gold or Platinum status, but not Platinum One.

Some of the other benefits are:

  • discounts at the Rewards Store: 5% for Points Club members and 10% for Points Club Plus members (excluding gift cards, vouchers, charity, and Qantas Wine products)
  • bonus points on hotel stays: Points Club members will earn 25% more points and Points Club Plus members will earn 50% more points on hotel stays booked through Qantas Hotels (excludes Airbnb)
  • bonus points for Qantas travel insurance: double for Points Club members and triple for Points Club Plus
  • complimentary upgrades on cars booked through Avis for both Points Club and Points Club Plus members
  • complimentary Qantas Wine premium membership for both membership tiers, plus a 10% discount on purchases for Points Club Plus members.

You can track your progress towards reaching Points Club membership tiers by logging into your account and visiting this page.

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American Express opens new lounge at LAX

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American Express has opened a stylish new Centurion Lounge at Los Angeles International Airport (LAX): the company’s biggest airport lounge yet, taking up nearly 1,300 square metres in the Tom Bradley International Terminal, where Qantas and many other airlines operate from. The lounge is accessible post-security from Terminals 4, 5, 6, 7 and 8.

LAX is the fourth busiest airport in the world and a key port for travellers between Australia and North / Central America. The Centurion Lounge is a welcome addition to the facilities available for travellers, however to get in you’ll need to hold Amex’s top-tier Platinum Card or invite-only Centurion Card. Access is not available to holders of other American Express cards, except the US-issued Delta Skymiles Reserve Card.

Here’s a rundown of what lounge guests can enjoy.

An Homage to LA Arts & Culture

Paying homage to Los Angeles’ iconic film legacy, American Express has hand-picked film artifacts for the lounge, which also features a seating area with a backlit silhouette of the Hollywood Hills.

Teal shades in the space are inspired by design trends of the contemporary Los Angeles’ arts district.

LA-inspired design

At the lounge entry, guests will be greeted by a custom mural inspired by the State of California’s color and official gemstone and created by Los Angeles-based mixed media muralist, Danielle Garza, who goes by the moniker “Ellierex”.

Relaxing Tranquility Area and Spa Services

For people travelling into new time zones or guests hoping to relax before a long flight, the Centurion Lounge at LAX will feature Sunrise and Moonrise tranquility rooms, offering brightly and dimly lit quiet spaces to relax and recharge.

The Moonrise room ushers in a sense of nighttime relaxation through a starry night inspired ceiling, creating an atmosphere of subtle, yet relaxing energy. Meanwhile, the Sunrise room helps awaken the senses with illuminated walls, emanating an atmosphere of dawn-like hues.

Moonrise room

Sunrise room

American Express has partnered with Exhale to offer wellbeing and spa services centered around energy and light. Guests can indulge in Light Therapy designed to hydrate skin, Reiki treatments to restore the body’s equilibrium, and Ear Reflexology to relax the mind and ease the body. Hand and nail therapies, as well as chair massages, will also be available.

A Taste of California

Executive Chef Nancy Silverston’s dining menu will offer guests a taste of local cuisine. Some of the locally inspired dishes include: Asparagus Egg Pie, Panettone French Toast, Farro Salad with Fresh Herbs and Feta, Mozza Meatballs, Roasted Beets with Horseradish Vinaigrette, Butterscotch Budino and more.

The new lounge also offers premium wine selections and specialty cocktails inspired by Los Angeles’ cocktail culture, commercial aviation and Silverton’s menu. Some of the specialty cocktails include the Maliblue Lagoon, a color-coded ode to Malibu’s own blue lagoon and the Private Plane, a playful twist on New York bartender Sam Ross’ classic Paper Plane cocktail.

Main bar

Other facilities

The lounge will also provide guests with private noise-buffering workspaces, a family friendly room, high-speed Wi-Fi, premium restrooms and showers, power outlets and American Express Member Services Professionals to assist with on-site Card and travel-related services.

Accessing the lounge

Access to The Centurion Lounge is complimentary and exclusive for holders of the Platinum Card and invite-only Centurion Card. Platinum Card Members may enter with up to two travel companions at no additional charge. Centurion Members may enter with their immediate family or up to two travel companions.

The Centurion Lounge is the signature lounge program within the broader American Express Global Lounge Collection, which provides Platinum Card and Centurion Members with access to more than 1,200 lounges around the world, including Virgin Australia lounges within Australia. To find out more, check out our review of the Platinum Card.

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Qantas double status credits offer ends tonight

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Qantas’ double status credits offer was scheduled to end yesterday but due to a “technical glitch” the airline has extended the promo until 11.59pm tonight (Weds 26 Feb).

Lots of people reported problems booking flights on Qantas’ website last night, so it’s great that the airline is giving customers extra time.

The updated offer info is now on Qantas’ site.

This offer applies to all Qantas domestic and international flights with a QF flight number operated by Qantas (i.e. no codeshares) for travel between 28 February 2020 and 14 February 2021.

You need to register for this deal here.

Status holders enjoy special perks on the ground and in the air. This can include lounge access, extra baggage allowance, priority boarding and more.  Further info about Qantas status tiers and benefits is available here.

With this offer you can book as many flights as you like, but make sure each person travelling on the booking registers independently.

And while you’re here, don’t forget that you can score a huge 100,000 bonus points, lounge passes and more with our favourite Qantas credit card for a limited time!

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Earn bonus Qantas or Velocity points on online shopping, including double points at Velocity’s eStore

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One of the easiest ways to earn more points is shopping online for personal or household goods via Qantas’s and Velocity’s retail portals. They can connect you to hundreds of merchants, from large department stores to specialty outlets. You simply shop with the retailer in the usual way and Qantas/Virgin will track your purchase, with the points deposited in your account a few weeks later.

This strategy is especially lucrative when bonus points promotions are running, like they are now.

Qantas has some a modest offers available at the moment, including bonus points on purchases and free shipping. They are worth checking out here.

Virgin’s promo is more extensive: until 10 March, it’s offering double Velocity Points with all of its 200+ retail partners except eBay and Booktopia. This includes popular department stores like Myer and David Jones, and big online merchants like Asos and Kogan.

If you need to stock up on personal or household items or just love getting a good deal, it’s worth browsing through Qantas Shopping and the Velocity eStore to see what’s on offer.

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Temporary arrangements for Virgin Australia’s Adelaide lounge

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Virgin Australia is closing its lounge at Adelaide Airport next week to allow for construction works as part of a wider terminal expansion project at the airport. As part of the expansion project, a new “state-of-the-art” Virgin Australia Lounge will open in the terminal in April 2020.

The current lounge will operate until Tuesday 25 February, after which there will be a temporary ‘pop-up’ space for eligible guests. According to the info on Virgin’s website, the temporary lounge will be located near gates 15 and 16, and the following facilities and services will be available:

  • Self-serve cold, “time of the day appropriate” Grab and Go items
  • Barista coffee, tea, and soft drinks
  • Alcoholic beverages from 11am
  • National newspapers available to take onboard

Bathroom facilities will not be available inside the pop-up lounge, however airport facilities are located nearby.

The following passengers will have access from 90 minutes prior to their Virgin Australia-operated flight:

  • Business Class customers (no guests permitted)
  • Velocity Platinum members (2 adults and 2 children guests permitted)
  • Velocity Gold members and Virgin Australia Lounge members (1 adult and 2 children guests permitted).

Note that guests must be departing on the same flight as the eligible passenger in order to get in.

The following lounge access arrangements are excluded from the pop-up space:

  • Access on arrival benefit
  • Single use passes including Silver Velocity passes, American Express passes and charge cards, Virgin Money passes, ANZ passes, and Westpac passes
  • Partner Airline eligible members.

The new lounge opening in April will be larger than the current space, and reportedly it will showcase a new design concept that’s noticeably different to Virgin’s existing lounges. More information about the new space should be released soon.

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Earn 9 Qantas Points per $1 on hotel bookings until Sunday

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Qantas is offering 9 Qantas Points per A$1 spent on hotels worldwide via its booking portal until 11.59pm Sunday. That’s triple the usual earn rate of 3 points per dollar.

This is a good opportunity to boost your points balance if you have a trip coming up.

I generally advise people to use Qantas Hotels (or Velocity’s equivalent) only if they’re not chasing loyalty status or claiming loyalty perks with a hotel chain (to do this you need to book directly with the hotel), or if they’re not already accumulating benefits with an online travel agent (OTA) like Hotels.com, where you can get 1 free night for every 10 booked.

If you do want to use Qantas Hotels, make sure to compare the prices with other OTAs, as I’ve noticed that Qantas Hotels can be more expensive sometimes.

More information about the current promotion is available here.

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New Sydney food festival set for launch, with special offers and experiences for Amex card members

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American Express has partnered with delicious. to create a brand new, month-long food festival in Sydney: the American Express delicious. Month Out.

Throughout March 2020, the city is set to come alive with special offers, experiences and events spotlighting local precincts to encourage Sydney-siders to get out and eat out.

As well as dining offers running all month, each Thursday night in March a special event will be held in a Sydney precinct to draw people to the area, where visitors can expect live entertainment and other activities. These will take place in:

  • Sydney CBD, Pitt Street Mall – Thursday, March 5
  • Surry Hills, Cnr Crown & Collins Streets – Thursday, March 12
  • Potts Point, Fitzroy Gardens on Macleay Street – Thursday, March 19
  • Parramatta, in-venue at ALEX&Co – Thursday, March 26.

At each event there will be a pop up American Express Lounge open from 4-7 pm providing a relaxing environment for Amex card members to enjoy a complimentary drink, light snack and entertainment – after which they’ll no doubt be inspired to dine out at participating restaurants and bars in the precinct, where they can score a discount with an Amex Offer.

For entry to the American Express Lounges, card members simply present their cards at the door. Visitors without an American Express card are also welcome to attend by registering up to two weeks in advance.

The Amex Offer at participating restaurants and bars will be $20 back when you spend $60, up to two times (this offer is only available for American Express Card Members and T&C’s apply.)

Guests are also invited to the official launch of the festival on Friday, February 28 at Barangaroo House, where each level will offer a unique experience.

House Bar, on the ground floor, will host a ‘Party Starter’; on level 1, Bea, Barangaroo House’s flagship restaurant, will host a VIP dinner; while Smoke on level 2 is set to host a one-night-only Veuve Clicquot pop-up bar to continue the festivities.

The online restaurant discovery and booking platform The Fork is the official restaurant booking and offer partner.

It will facilitate dining offers at a broad range of venues across Sydney and promote these via its app and website during the festival.

And if you’re not yet an Amex card member, there’s still time! You can check out the reviews of our favourite cards here.

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