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Rare Qantas premium award seats to Hawaii available now

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Hawaii is a notoriously tricky destination to get to using Qantas Points.

Qantas rarely releases premium award seats on its sole route between Sydney and Honolulu, as it’s usually easy to fill the A330 aircraft with paying passengers.

However, from 20 August to 26 September 2018 and again from 7 December 2018 to 15 April 2019, Qantas is switching to a larger Boeing 747 on this route – and, during this period, it’s released a whole bunch of premium economy and business class award seats.

You’ll need 72,000 Qantas Points in business class or 54,000 in premium economy for a one-way ticket ex-Sydney (potentially more if you’re connecting from another city), plus Qantas’ usual hefty taxes and fees.

Business class seats

Premium economy seats

This is a very rare opportunity, so I expect the seats will be snapped up quickly.

If you’re interested, don’t delay booking!

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Singapore Airlines to fly direct to Los Angeles; lots of premium award seats available

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Singapore Airlines will begin direct flights to Los Angeles on 2 November, with the route replacing most of the airline’s existing flights to LA via Seoul and Tokyo.

The new non-stop flights will be operated by brand new A350-900ULR aircraft, which have an all-premium configuration of 67 business class seats (in a 1-2-1 layout) and 94 premium economy seats (in a 2-4-2 layout). There’s no first class or economy on these planes.

Los Angeles will be the second destination for the new aircraft, following the restart of direct flights to New York in October.

The Los Angeles route will quickly grow to 10 flights per week from early December.

The good news for points lovers is that Singapore Airlines has made lots of “saver” business class and premium economy award seats available on the new flights. The one-way cost is just 88,000 KrisFlyer miles in business class or 65,000 KrisFlyer miles in premium economy, plus very modest taxes and fees.

A350 business class seat

A350 premium economy

While travelling to LA via Singapore isn’t exactly the most convenient route for many Australians, it’s probably the best option for those in the West and for many in South East Asia. Singapore is also a fantastic city to enjoy a short stopover if you have the time.

Singapore Airlines is a transfer partner for quite a few flexible credit card points currencies in Australia (my favourite being American Express Membership Rewards) and also for Velocity Frequent Flyer.

It’s possible these seats can be booked using Velocity Points, but they’re not showing up on Velocity’s website, so it may require a call to Velocity’s contact centre. It’s also possible Singapore Airlines is restricting access to these seats to KrisFlyer members.

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Flight deal: Qantas / LATAM business class to South America from $3700 return

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Great value business class fares to South America are available right now flying with Qantas and oneworld partner LATAM.

The cheapest fares are from Australia’s east coast capitals and Adelaide to Santiago, costing around $3700. The price goes up for departures from other cities (e.g. for Perth it’s around $4600).

Other destinations in South America are also available for a modest extra cost. For example, Melbourne to Buenos Aires return can be found for around $3800, which I think is a fantastic deal.

These fares are for departures between Wed 1 Aug 2018 and Fri 30 Nov 2018 and can be booked at qantas.com.

You have a couple of options for flying the longest leg between Sydney/Melbourne and Santiago.

LATAM operates both routes with a 787 Dreamliner, which sports a 2-2-2 layout in business class.

The Melbourne flights are direct but Sydney-Santiago has a brief stop in Auckland.

LATAM 787 business class

LATAM 787 business class

Another option is a Qantas 747 from Sydney to Santiago direct, featuring the familiar Skybed seat we also see on Qantas’ A380s, and a 2-2-2, 2-2 or 2-3-2 layout depending on where you are on the plane.

Qantas 747 business class seats

Domestic connections within Australia are operated by Qantas, and flights from Santiago to other destinations in South America are operated by LATAM.

You’ll earn a stack of Qantas Points and status credits with these flights. To see how many, check out Qantas’ handy online calculator.

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Amex offer: get $200 back when you spend $1,500 on Etihad flights

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American Express is offering card members $200 back when they spend $1,500 or more on flights with Etihad Airways.

This is a great opportunity to save money if you’re planning on booking a flight to Europe, the Middle East, Africa or even North America, via Abu Dhabi.

To take advantage of this offer, you must save it to your card, then spend $1,500 or more, in one or more transactions, online at www.etihad.com/en-au or via the Etihad Airways app by 7 August 2018 for flights departing Australia.

This opportunity is limited to the first 5,000 cards that save the offer. You can save it via the Amex app.

Payments must be for flights departing Australia, and paid for in Australian Dollars.

Etihad partners with Virgin Australia, so you may be able to earn Velocity Points and status credits with your flight.

Great Amex offers like this pop up all the time. If you’re not yet an Amex card member and are considering it, check out the reviews of our favourite Amex cards here.

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Qantas Club members denied access to Qantas’ Singapore lounge until September

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Overcrowding in Qantas’ Singapore lounge has been a major issue in recent months, ever since the airline decided to ditch Dubai in favour of Singapore as its hub for flights to London.

The lounge simply wasn’t designed to accommodate that many people, and the problem has been made worse by Qantas adding capacity on the Sydney-Singapore route in July and August.

To combat the issue, Qantas has been turning away some Qantas Club members and even gold-level frequent flyers during peak periods, redirecting them instead to the inferior SATS Premier Lounge.

Now, AusBT reports that Qantas is implementing a policy that all Qantas Club members will be denied entry to the lounge during July and August, instead getting access to the SATS lounge plus 5,000 Qantas Points as compensation.

Passengers with complimentary Qantas lounge invites can also use the SATS lounge, but they won’t get the 5,000 points.

While this reduces the likelihood that gold-level customers will be turned away during peak periods, Qantas says it retains the discretion to do so if conditions warrant it.

If you’re a gold or platinum member, or a business or first class passenger, and you’re turned away from the Qantas lounge or you simply want more peace and quiet, you should know that you’re entitled to use one of the other oneworld lounges (the British Airways lounge would be my pick) as well as the Emirates lounge. Unfortunately Qantas Club members and lounge pass holders travelling in economy or premium economy don’t have access to any of these lounges.

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The points transfer rate from Amex to Starwood/Marriott is about to get worse

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With the mega-merger of the Marriott, Starwood and Ritz-Carlton hotel groups taking shape, the next big milestone will be the launch of a new unified loyalty program for the conglomerate in August.

The current Starwood and Ritz-Carlton loyalty programs will disappear, effectively to be absorbed by Marriott.

The unified program will be given a new name in early 2019, but the program changes will start to take effect from an as-yet unspecified date this August.

Starwood has been a points transfer partner for the American Express Membership Rewards program. A number of popular Amex cards earn Membership Rewards points, including the Explorer and Platinum cards I’ve reviewed on the blog.

Amex has confirmed that Membership Rewards points will be transferable to the new unified Marriott program from August. However, the bad news is that the transfer rate will be less generous than the current one.

From August (date TBC), 3 Membership Rewards points will be convertible to 2 Marriott points. Right now, the rate is 2 MR points to 1 Starwood point (which equals 3 Marriott points). So, we’re going from a 2:3 rate to a 3:2 rate – that’s a big difference.

If you were planning to use Membership Rewards points for Starwood / Marriott stays, you may want to transfer points to Starwood now at the more attractive rate. From Starwood, you can manually transfer the points to Marriott yourself, otherwise they will transfer automatically when the new program launches in August.

A few days ago, I wrote about an opportunity to get steep discounts on luxury hotel stays thanks to a quirk of how the new program is being implemented. You may also want to consider purchasing Starwood points right now, because a 35% discount is available (this offer ends on 20 July and you must have been a Starwood member for at least 14 days).

Finally, if you hold the Amex Platinum Card, the current benefit of automatic gold status with Starwood will transition to the new Gold Elite tier with Marriott. That’s a downgrade, because you’ll lose complimentary breakfasts and guaranteed 4pm checkout (instead, you get a 2pm checkout “based on availability”.)

We’ll have more news about the changes – including the exact date they take effect – later this month.

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Commonwealth Bank adds nine airline transfer partners to Commbank Awards

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The Commonwealth Bank has added nine new airline transfer partners to its credit card rewards program, Commbank Awards.

Previously, customers could only transfer points to Qantas Frequent Flyer or Velocity Frequent Flyer, but the list of transfer partners has now expanded to encompass:

  • Qantas Frequent Flyer (must opt into automatic transfer of points each month at a ratio of 2.5:1)
  • Velocity Frequent Flyer (2 or 2.5:1 points transfer ratio depending on your card)
  • Air Asia Big points – 2.5:1 points transfer ratio
  • Air France / KLM Flying Blue – 3:1 transfer
  • Eva Air Infinity MileageLands – 3:1 transfer
  • China Eastern Eastern Miles – 3:1 transfer
  • Etihad Guest – 3.5:1 transfer
  • Malaysia Airlines Enrich – 3.5:1 transfer
  • United Airlines MileagePlus – 4:1 transfer
  • Japan Airlines MileageBank – 4:1 transfer
  • Lufthansa Miles & More – 4:1 transfer.

In addition, IHG Rewards, the loyalty program of InterContinental Hotels Group, is available as a hotel transfer partner (2.5:1 transfer ratio).

This gives customers much more flexibility with how they use their points for flights. Of course, more ways to use points also means more complexity, as not only do you have to consider the different points transfer ratios above, but also how much each airline charges for an award seat.

For example, with Japan Airlines, you can fly business class from Sydney to Tokyo for as little as 35,000 miles one way, but using Qantas Points costs at least 72,000 Qantas Points. And the taxes and fees vary too.

CBA’s points earn rates are quite poor, so I usually advise people to switch to other card providers to get more from their everyday spend. But if you have a big stash of CBA points or you’re stuck with the bank, the ability to use points with more airlines is good news.

Don’t forget, CBA is axing its Amex cards later this year. If you want the best points earn rates moving forward, consider switching to a card issued by Amex directly, like:

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An amazing opportunity to save big on luxury hotel stays using points

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I haven’t written much about hotel loyalty programs here at The High Life, mostly because the topic isn’t anywhere near as popular with readers as airline reward programs (which makes sense as the latter are much more accessible), but also because I haven’t personally relied on hotel loyalty programs much when travelling.

Whenever I’ve looked at using points for hotel stays in the past – mainly by transferring American Express Membership Rewards points to the Hilton or Starwood programs – the deal never seemed as good as transferring those points to an airline for business or first class fares instead.

Plus, I’ve tended to avoid large hotel chains, preferring to stay in smaller boutique hotels or Airbnbs – so hotel points hacking and/or getting elite status hasn’t been a priority.

That being said, travel is all about new experiences, and lately I’ve been feeling the urge to try luxury hotels more. I think this has been partly sparked by experiencing elite hotel status perks recently thanks to my new American Express Platinum Card, and also because it’s a new frontier in travel for me – plus, I’m getting older, so my accommodation tastes are getting more expensive!

So, over the past few months, I’ve been looking into hotel loyalty programs more, trying to work out where the best deals and hacks are.

Unfortunately, the opportunities to get the kind of epic value I’m used to with airline points are rarely there with hotels. It’s just a function of how hotel loyalty programs work.

Nevertheless, there are some solid opportunities to be enjoyed, and I have a few tips lined up to share with readers in future posts.

Today, though, I want to cover an especially good opportunity that’s just popped up and which is causing a lot of excitement among points hackers.

As you may have heard, a mega merger is taking place right now with the Marriott, Starwood and Ritz-Carlton hotel groups. The new entity has over 6,500 hotels worldwide across an eye-popping 29 different brands. It’s massive!

Marriott has been steadily releasing details about its new unified loyalty program, which launches on 1 August. Here’s the new award chart for stays using points (the “points” don’t have a name yet – that’s coming in 2019).

As you can see, from August until the end of the year, a night’s stay will be priced according to the “Standard” columns above, but from 2019, the price will depend on whether the stay is during the peak or off-peak season (the dates for these haven’t been released yet).

In addition, the most expensive Category 8 properties will be priced at the lower Category 7 level for bookings made this year, even if the actual stays are in 2019.

We also finally learned a few days ago the category that each hotel will fall into.

So, here’s where the opportunity lies: Category 8 will include properties that have historically been very expensive to book using points. This includes ultra-luxurious hotels and resorts, including all-suite properties, in exotic locations like the Maldives and Bora Bora, which can cost thousands of dollars per night.

Booking these properties later this year means enjoying savings of up to 40% compared to current prices, and of course, you’ll also save in comparison to the 2019 prices.

You can stack this with Marriott’s “fifth night free” deal, where you get a complimentary night for an award stay of 4+ nights.

So, for bookings made from August until the end of the year, you’ll need 240,000 points to get 5 nights’ accommodation in any Category 8 property, the full list of which you can view here (sort the table by the “New award category” column).

If you have lots of SPG or Marriott points, or if you can acquire them (eg. by transferring Amex Membership Rewards Points to SPG), this is an excellent opportunity.

SPG points transfer to Marriott at a 1:3 ratio.

If you are transferring Amex Membership Rewards points, you’ll get a better deal if you do so this month, because the new Amex -> Marriott transfer rate will not be as good as the current Amex -> SPG -> Marriott transfer rate from August (we’ll have an article about this published later this week).

You can also purchase SPG points right now at a 35% discount. This offer ends on 20 July and you must have been an SPG member for 14 days to take advantage of it. Buying the maximum 30,000 SPG points costs ~AUD$950, and this converts to 90,000 Marriott points in the new scheme.

Here’s how I’m taking advantage of this opportunity.

As I have ZERO Marriott or SPG points right now, I’ve just purchased 30,000 SPG points (= 90,000 new points) and transferred 100,000 Amex Membership Rewards points from my Amex Explorer Credit Card to SPG (= 50,000 SPG points = 150,000 new points), giving me the 240,000 points I need to make a five-night booking.

The properties I’m eyeing off are for a planned trip to New York, one being the St Regis (which costs about US$1,000 per night) and the other the Ritz Carlton (which costs US$1,200 per night).

If I was paying cash, I’d have to fork out US$5000-6000 for this stay, which is about AU$6,800-$8,200! Instead, I’ve paid AU$950 for the SPG points plus Í’ll use 100,000 of my Amex Membership Rewards Points.

I consider this to be a bargain!

I’m also looking at some of the more distinctive Category 8 properties, like the Al Maha desert resort in Dubai, for a truly memorable hotel experience.

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