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Qantas Adelaide lounge redevelopments set to begin

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Qantas passengers traveling through Adelaide Airport are poised to enjoy an enhanced airport experience with the announcement that the lounge precinct redevelopment is set to begin this month.

The redevelopment project will introduce a brand-new Domestic Business Lounge inspired by the natural beauty of Kangaroo Island’s Flinders Chase National Park. Additionally, the existing Qantas Club and Chairman’s Lounge will undergo comprehensive refurbishments.

The first phase of this project involves the fit-out of the Qantas Club, scheduled to open in mid-November.

New Adelaide Qantas Club

The new Domestic Business Lounge is expected to welcome its first guests by mid-2025.

New Adelaide Business Lounge

Although the lounge space footprint will remain unchanged, the redesign will optimise currently under-utilised areas, resulting in a more than 10% increase in total seating capacity.

The new lounge interiors will celebrate South Australia’s stunning landscapes, rich culture, and culinary delights.

The lounges will feature South Australian-sourced furniture, lighting, and natural materials, alongside fittings curated by the Jam Factory and artwork created by local Indigenous artists.

This redevelopment is part of Qantas’s broader $100 million investment aimed at upgrading and enhancing its global lounge network.

According to Phil Capps, Qantas Executive Manager for Product and Service, the lounge upgrades are designed to meet the needs of customers flying from Adelaide while showcasing South Australian architectural and interior design excellence.

“Our local design philosophy means the new Adelaide Lounge Precinct will celebrate the best of South Australia. From the furnishing and artworks through to the premium food and beverages, we want to give our customers a taste of South Australia every time they fly with us. Our customers can also expect to see more of the features they’ve told us they value the most,” said Capps.

“We’re installing extra seating throughout the precinct to provide more space to work, and around 80% of seats will have access to power stations and device ports so customers can easily charge up before their flight.”

During the construction phase, the existing Qantas Club will continue to operate for eligible customers from one hour prior to the first Qantas-operated service until the last departure.

Additionally, a ‘Grab and Go’ service with premium breakfast options and barista coffee will be available during busy morning peak travel times if the lounges reach capacity.

Qantas Introduces New Boarding Process to Streamline Domestic Flights

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Qantas is launching a new boarding process for domestic flights at four of Australia’s largest airports, aiming to reduce the time passengers spend waiting at the gate and to expedite seating onboard.

The initiative, termed Group Boarding, marks the first adoption of this system in Australia, although it is already employed by various international airlines.

Following successful trials in Brisbane, Sydney, Melbourne, and Perth, the new process demonstrated a significant improvement in punctual flight departures.

Group Boarding will allow passengers to board in smaller, more organized groups instead of queuing all at once, a common pain point in air travel.

Passengers will be assigned to one of six boarding groups, indicated on their boarding passes. These groups are determined by factors such as cabin class, Frequent Flyer status, and seat position on the aircraft.

Passengers’ boarding groups will be displayed on their boarding passes.

Signage and gate announcements will inform passengers when it is their turn to board.

The boarding pass scanner will only permit passengers to board once their group has been invited.

The phased rollout of Group Boarding begins today in Brisbane, followed by Perth on June 10, Melbourne on June 17, and Sydney on June 25.

The new process will initially apply to domestic flights operated by Qantas’ Boeing 737 and Airbus A330 aircraft.

Markus Svensson, CEO of Qantas Domestic, highlighted the significance of this change, describing it as the most substantial update to the airline’s boarding procedures in a decade.

“We’re continually seeking ways to address customer pain points and enhance their travel experience,” Svensson stated. “Group Boarding is designed to minimize the time our customers spend waiting to board and allows them to get settled more quickly.”

Qantas plans to familiarise passengers with Group Boarding before extending it to other aircraft types or airports.

Earn TRIPLE Velocity status credits on new Virgin Australia bookings

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Virgin Australia has launched a triple status credits offer that gives customers a fast track to higher tiers of status with the airline’s Velocity Frequent Flyer loyalty program.

To take advantage of this offer, you must activate it and then book an eligible flight with Virgin Australia by 29 May and fly by 31 July 2024.

An eligible flight is any Virgin Australia operated flight with a VA flight number that normally earns status credits.

You can book as many flights as you like, but make sure every person on the booking activates this offer and includes the Velocity membership number in the booking.

You need to earn 250 status credits to reach the silver tier (200 to renew it in subsequent years), 500 to hit gold (400 to renew) and 1,000 to reach platinum (800 to renew).

All the perks of status are explained here, but in short:

  • silver status provides priority check in, additional baggage, two lounge passes each year and 50% bonus points on flights
  • gold status provides priority check in, baggage and boarding, lounge access, guaranteed economy award seats and bonus points
  • platinum status provides even more perks including complimentary upgrades.

If you’ve been chasing status with the airline, this is a great opportunity.

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Rex Airlines launches Melbourne-Perth route

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Rex Airlines has unveiled its latest addition to the domestic route network, a new Melbourne-Perth service – the first to connect the east and west coasts.

Starting from June 28, 2024, the new flights will be operated by a Boeing 737 five days a week, offering fresh competition on the popular route.

The flight timings aren’t great, however: Flight ZL873 will depart Melbourne at 8:15pm and land in Perth 10:40pm, while the return journey Flight XL874 leaves Perth at 11.55pm and arrives in Melbourne at 5:30am.

Travelers will shortly be able to book economy seats for as low as $299 each way and business class for $999 each way. All fares include checked baggage and refreshments.

Rex 737 Business Class

Rex’s General Manager Network Strategy, Warrick Lodge, emphasized the benefits this new service brings. The addition of close to 90,000 seats annually on this busy route is good news for business, trade, tourism, and travelers.

This new route marks Rex’s 11th domestic jet service, adding to its network of major capital cities and popular destinations, also including Sydney, Brisbane, Adelaide, Canberra, Hobart, and the Gold Coast.

Further route expansions are expected to be announced soon.

Qantas launches Brisbane-Manila flights, suspends Sydney-Shanghai

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Qantas has unveiled a series of updates to its Asia network, including the suspension of the Sydney-Shanghai route and the launch of a new Brisbane-Manila service, as well as increased frequencies to Singapore and India.

Suspension of Sydney-Shanghai Flights

Starting 28 July 2024, Qantas will suspend its Sydney-Shanghai flights due to ongoing low demand. Despite resuming the service in October last year after a COVID-19 pause, the anticipated recovery in passenger numbers has not materialized. The airline will continue to monitor the Australia-China market and may reinstate the route once demand improves.

Customers affected by this suspension will be contacted and offered a full refund or assistance in rebooking on alternative flights. Qantas will redirect the aircraft used for the Sydney-Shanghai route to other Asian destinations with higher demand and emerging tourism opportunities.

New Route: Brisbane to Manila

Qantas is set to launch a new international route from Brisbane to Manila, starting 28 October 2024. The new service will operate four days a week using Airbus A330 aircraft, marking the airline’s return to this route after more than a decade. This addition complements Qantas’ existing daily service from Sydney to Manila and will provide an additional 100,000 seats annually between Australia and the Philippines.

Increased Services to Singapore and India

In response to growing demand, Qantas will increase its flights to Singapore by approximately 10%, adding more than 2,500 seats per week. The Sydney to Singapore route will see an increase from 14 to 17 return flights per week starting 11 December 2024. Similarly, Brisbane to Singapore flights will rise from seven to nine return flights per week from 27 October 2024, optimizing connectivity with Qantas’ daily service from Singapore to London and reducing travel time to Heathrow by around four hours.

Additionally, the Sydney to Bengaluru route will expand from five weekly flights to daily services between mid-December 2024 and late March 2025, adding over 12,000 seats during the peak holiday season.

Tickets for these additional flights are now available for sale through qantas.com and travel agents, while bookings for the new Brisbane-Manila route will open in the coming days.

Earn 12 Velocity Points per $1 on hotel bookings

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Velocity Frequent Flyer is currently running a promotion offering quadruple points on hotel bookings – that’s a handy 12 Velocity Points per $1 spent.

Velocity Frequent Flyer members can book both hotels and cars worldwide thanks to Virgin Australia’s partnership with Rocket Travel.

Rocket Travel is owned by the same company as Booking.com and Agoda. The partnership marks the first time Virgin Australia has offered hotel and car rental services through the one partner.

For hotel bookings, Velocity members normally earn a base rate of 3 points per $1 spent.

But if you book by 5 May 2024, you can earn 4x points for stays until 30 Sept 2024.

For car hire, Velocity members earn 2 to 4 points per $1 spent depending on the booking, plus bonus points for elite status holders (Beyond, Platinum, Gold and Silver members).

If you’re a Velocity Points collector, these opportunities are worthwhile to consider.

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DiDi and Velocity Frequent Flyer Team Up to Reward Rides with Points

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Rideshare firm DiDi has partnered with Virgin Australia’s Velocity Frequent Flyer program, offering riders the chance to earn Velocity Points with every DiDi ride they take.

To benefit from this partnership, users must download the DiDi app, create an account, and link their Velocity Frequent Flyer or Virgin Australia Business Flyer membership number.

Both new and existing DiDi users who link their accounts will receive a one-time bonus of 1,000 Velocity Points. Following this, members will earn one Velocity Point for every dollar spent on DiDi rides within Australia.

This program imposes no cap on the number of points one can earn, thereby enhancing the potential rewards for frequent travellers.

Nick Rohrlach, CEO of Velocity Frequent Flyer, expressed enthusiasm about the partnership, noting it as a strategic move to integrate rideshare benefits into their loyalty program, making it unique in the Australian market. He highlighted the alignment in values between DiDi, which offers affordable fares, and Velocity’s commitment to delivering value across various member interactions.

The announcement coincides with Velocity reaching a new high of 12 million members, a figure representing a significant portion of the Australian population, with over a million new members joining in the past year.

For more info on the Velocity-DiDi partnership, click here.

Velocity partners with energy retailer AGL

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Velocity Frequent Flyer has joined forces with AGL, a leading energy provider, to introduce a new way to earn rewards.

The partnership, poised to benefit nearly 12 million Velocity members and 4.3 million AGL customers, kicks off with an enticing offer.

Both new and existing AGL residential customers in Victoria, New South Wales, Queensland, and South Australia stand to gain up to 35,000 Velocity Points over a 12-month period should they opt for the AGL Velocity plan for their gas and electricity needs by June 30, 2024.

Meanwhile, in Western Australia, AGL customers switching to this offer for their gas supply can accumulate up to 12,500 Velocity Points within the same timeframe.

The mechanics of earning Velocity Points through this partnership are straightforward:

  • New and Moving Customers (Electricity and Gas VIC, NSW, QLD & SA, where AGL operates): Sign up to electricity and gas with AGL on the AGL Velocity offer and receive 30,000 Velocity Points and 5,000 Velocity Points after 12 months.  
  • New and Moving Customers (Electricity Only VIC, NSW, QLD & SA, where AGL operates): Sign up to electricity with AGL on the AGL Velocity offer and receive 20,000 Velocity Points and 2,500 Velocity Points after 12 months.  
  • New and Moving Customers (Gas Only, VIC, NSW, QLD, SA & WA, where AGL operates): Sign up to gas with AGL on the AGL Velocity offer and receive 10,000 Velocity Points and 2,500 Velocity Points after 12 months.  
  • Existing AGL Customers (Electricity and/or Gas, VIC, NSW, QLD, SA & WA, where AGL operates): Switch to the AGL Velocity Offer with AGL for electricity and/or gas and receive 3,000 Velocity Points per gas and electricity product.

Nick Rohrlach, CEO of Velocity Frequent Flyer, expressed enthusiasm about the initiative, highlighting it as a pivotal step in enhancing member value amidst the rising cost of living.

For more info, visit Velocity here.