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Perth Airport redevelopment stuck in limbo due to Qantas drama

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Perth Airport is notorious for leaving both tourists and locals scratching their heads, trying to figure out which terminal they need.

The airport’s website helpfully states that the airport has two international terminals (T1 and T3) and four domestic terminals (T1, T2, T3 and T4). No joke.

While every other international airline operates out of T1, Qantas is doing its own thing, running both domestic and international services from the separate T3/T4, which are a 10-minute drive away and have limited flight capacity.

That’s holding Qantas back from launching new routes, like those it flagged to South Africa and Indonesia in 2022 but then scrapped due to capacity problems.

The Western Australian government and Perth Airport really want Qantas to pack up and move to T1, opening the door to more non-stop overseas flights and boosting tourism.

Qantas signed an in-principle agreement to move to T1 by 2025, but that was interrupted by the pandemic. Now, there’s no new date, which is throwing a wrench in the airport’s redevelopment plans and hurting WA’s tourism scene.

Back in 2019, Perth Airport announced a whopping $2.5 billion upgrade to T1, making room for Qantas and almost doubling yearly passenger numbers. In addition, a new train line recently opened which takes passengers from the city to the airport near T1 (but far from Qantas’ T3/T4).

So why won’t Qantas play ball? Well, it wants the airport to invest more in its current T3 setup, including adding new biosecurity measures, while T1 is being finished. This would let Qantas start flying to Indonesia and South Africa sooner.

Perth Airport doesn’t want to do that. And because of the standoff, the redevelopment of T1 has been delayed.

Qantas CEO Alan Joyce has big dreams for Perth, wanting to turn it into an important hub, but that can’t happen without reaching an agreement with the airport.

Meanwhile, the WA government is growing increasingly frustrated. Tourism Minister Roger Cook has been urging both parties to sort things out ASAP. He thinks this whole drama is holding back Western Australia in terms of tourism and business – which, of course, is true.

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How to prevent Qantas and Velocity Points from expiring

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Every so often a ‘news’ article does the rounds on social media featuring someone who is “furious” about their Qantas or Velocity points expiring.

It’s quite astonishing that people who value their points so much don’t take the time to find out if they’ll expire and what steps they can take to extend them.

Sure, mistakes do happen, and sometimes people have quite moving stories – e.g. they’ve been saving up for years for a rare ‘trip of a lifetime’.

But often it just seems like the ‘victims’ haven’t bothered to learn the rules and then decide to complain loudly about the consequences.

Judging from comments on places like Facebook, most people aren’t very sympathetic in these situations.

The rules are very clear: points will expire after 18 months of inactivity in a Qantas Frequent Flyer account or 24 months in a Velocity Frequent Flyer account.

To prevent points from expiring, all you need to do is keep your account active by earning or redeeming at least one point every 18/24 months.

That’s obviously very easy to do.

You can earn points each month through a credit card linked to Qantas or Velocity, meaning you never have to worry about the status of your account. 

You can also opt for a credit card that earns a flexible points currency (e.g. Amex’s Membership Rewards) which you can periodically transfer yourself to Qantas or Velocity.

You can also earn or use points on flights, hotels or car hire via the airlines’ websites, or purchase products such as wine or any of the thousands of consumer goods available on the Qantas Marketplace and Velocity eStore.

Both programs also have a large number of partners that let you earn points either directly or via points transfer, including supermarkets (Coles/Velocity and Woolworths/Qantas) and fuel retailers (bp/Qantas and 7-Eleven/Velocity).

The only points transfers that are not eligible are those from family members or Qantas Business Rewards.

If you’re part of a Velocity family pool, receiving points via family pool transfers also won’t count as eligible activity.

Given that earning or spending points is ridiculously easy, just make sure to keep an eye on your account and have a qualifying transaction before the deadline is up.

And if your points do end up expiring, it’s worth calling the airline and pleading your case. Both have been known to reinstate points in some circumstances, and the sooner you call, the better.

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Save big on business class fares to Europe by stopping over in Asia

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Flying business class to Europe is expensive – especially if you’re departing Australia. 

Our Asian neighbours often get access to special business class fares to Europe that Aussies can only dream about.

As a regular traveller, it’s very frustrating to feel like you’re being ripped off.

But there is a way to get in on the action – if you’ve got the time and patience.

The trick is to make your own way to Asia before continuing on to Europe on a separate, cheap fare.

For example, right now you can fly business class with Qatar Airways from Bali to Scandinavia for less than $4000 return – including over the coming peak July/August period. 

This includes destinations like Copenhagen and Stockholm. 

Departing from Australia, this would cost at least $10,000.

That means you can save thousands if you can take on the extra hassle of getting to Bali yourself.

(The only annoying thing with these latest fares is that you may have long layovers in Doha – but that could be an opportunity to explore the city.)

Qatar Airways has an excellent business class product, and depending on the route, you could even experience the market-leading Qsuite.

Qatar Airways’ Qsuite

Qatar Airways also has a reputation for some of the best in-flight dining and service.

As this is a oneworld airline, you can credit the fare to Qantas Frequent Flyer and earn a handy 14,500 Qantas Points and 320 status credits in the process.

To get to Asia first, you need to use points or money for a separate fare. A travel agent may be able to cobble it together with the Qatar Airways fare, or you can just book it yourself separately.

Yes, that is an extra cost and inconvenience. But Bali isn’t far away, and it’s doable in economy.

The best way to find out about these fares is to use Google Flights. It has many handy features, such as the “price graph” function that lets you find the cheapest possible departure date.

These opportunities come around regularly enough. If you want to get notified, make sure to subscribe to our email newsletter!

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Bonza launches base at Melbourne Tullamarine airport

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There was a lot of excitement in aviation circles when the new low-cost carrier Bonza launched in January this year.

The airline saw a gap in the market to operate routes that weren’t being served by other airlines.

Today marks another milestone, as Bonza has opened a base at Melbourne’s Tullamarne airport with the launch of flights to its ‘home’ base on the Sunshine Coast.

Tullamarine will be home to a portion of the airline’s staff and crew, as well as two Boeing 737-MAX aircraft that will soon be taking customers to 11 destinations.

The launch comes as Bonza says it has reached the key milestone of selling over 100,000 seats via the Fly Bonza app – the only way to book seats directly with the airline.

That’s a very impressive figure and bodes well for the future of the airline.

“Our team of legends have been working hard to set up and launch our second base at Melbourne Tullamarine,” said Tim Jordan, CEO of Bonza.

“The Victorian capital is our second home and based here are a number of cabin crew, pilots and first officers who get to come home after a day travelling to regional destinations on our route map,” he added.

The routes from Melbourne Tullamarine include:

  • Bundaberg: Fares from $89 per person one way, 2 flights per week from 10 May 2023
  • Gladstone: Fares from $89 per person one way, 2 flights per week from 11 May 2023
  • Mackay: Fares from $89 per person one way, 2 flights per week from 23 May 2023
  • Mildura: Fares from $49 per person one way, 3 flights per week from 8 May 2023
  • Port Macquarie: Fares from $69 per person one way, 2 flights per week from 4 May 2023
  • Rockhampton: Fares from $89 per person one way, 3 flights per week from 11 April 2023
  • Sunshine Coast: Fares from $79 per person one way, 4 flights per week from 30 March 2023
  • Tamworth: Fares from $59 per person one way, 2 flights per week from 2 May 2023
  • Toowoomba Wellcamp: Fares from $79 per person one way, 4 flights per week from 17 April 2023

From Toowomba Wellcamp, customers can also connect to flights to Townsville from 19 April and the Whitsunday Coast from 21 April 2023.

Travellers are currently able to book flights up until the end of October.

The airline says the schedule for Christmas and beyond is due to be added soon.

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Qantas’ tasty upgrades: new menus and bigger portions in lounges and onboard

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Qantas is stepping up its food game in lounges and onboard flights with new menus and bigger portions. And they’re using premium ingredients from Aussie producers, too.

They’ve already started rolling out new menus on domestic flights, and international flights will get the upgrade from March 29th. Expect a focus on seasonal ingredients with plant-based options in every cabin.

Domestic flights 

For domestic flights, business class is getting a boost with lighter meal options like ploughman’s and cheese plates, and yummy soups. Plus, they’re bringing back starter salads and pre-take off water and juice on longer flights.

International flights

International flights are getting a makeover, too. Economy class is getting new dishes like cajun prawns with spiced rice, Korean chilli and garlic chicken with kimchi, and black pepper beef with oyster mushrooms.

And instead of just a snack, passengers will get a second meal in all cabins on flights to Asia. In economy, these include chicken fried rice, and sage and lemon ravioli with kale and napolitana sauce.

Premium economy passengers are in for a treat with a new starter salad and ice-cream service on all flights. Their main meals are getting an upgrade, too, with dishes like salmon with tomato fennel sauce and quinoa, and braised lamb shank with red wine mushroom sauce and potato puree.

In first class, new menu options include upmarket dishes featuring calvisius caviar, Queensland spanner crab salad, crumbed margra lamb cutlets, and seared glacier 51 toothfish.

Meanwhile in international business class, gueses will enjoy seared grasslands beef fillet, free-range chicken kyiv, and seared snapper with black bean sauce.

Lounges

If you’re hanging out in the Qantas lounges, get ready for some new ‘plate of the day’ options.

In International First Lounges, expect dishes like steamed blue eye with pickled daikon, and eight-hour beef brisket with potato puree, tarragon and shallot butter.

The International Business Lounges are also stepping up their game with fresh ricotta and crisp pancetta plates, and beef, bacon and dark ale pies.

Oh, and did we mention ice cream in Qantas Clubs and international and domestic Business Lounges? Yes, please!

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Qantas and Jetstar give customers extra time to use Covid credits

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Qantas and Jetstar are giving customers an extra year to use all those flight credits they received during the travel chaos from March 2020 to September 2021.

Out of the $2 billion in credits the airlines gave out, there’s still about $800 million unused.

They’ve already extended the deadline three times, but now they’re doing it one last time to give customers a final opportunity to book flights.

Before this change, you had to book and finish your travel by December 31, 2023. Now, you still need to book by the end of this year, but you’ve got until December 2024 to actually go on your trip.

Qantas and Jetstar have tried to make using those COVID credits easier. They’ve set up a special help line, sent out reminders, and given people prompts when booking online.

Need help? Qantas customers can hit up the Travel Credit Concierge Team at 1300 171 505 or check out the Travel Credits Hub. For Jetstar peeps, just use LiveChat to find your voucher details.

Expect to receive an email about the changes to your vouchers. But if you booked through a travel agent, give them a call to sort it out. Happy travels!

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Qantas unlocks worldwide reward seats with Taiwan’s China Airlines

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Qantas is expanding its partnership Taiwan-based China Airlines so that you can now use Qantas Points to travel to more than 75 destinations across the globe with the carrier.

Previously, Qantas frequent Flyers were able to use points to travel on China Airlines between Australia and Taipei only.

Now, you can any flights from Melbourne, Sydney and Brisbane to Taiwan and onwards throughout Asia, North America and Europe.

China Airlines is a very well-regarded full-service airline which offers business, premium economy and economy cabins.

In business class on its A350 fleet, for example, you’ll find comfortable seats in a 1-2-1 layout…

… as well as a solid-looking premium economy option…

… and a fairly standard economy cabin.

China Airlines has a very good reputation among frequent flyers. The dining and service onboard are also reported to be at a high standard.

There’s good availability of reward seats, especially towards the end of 2023, and taxes and fees are low too – so if you’re interested in a getaway, act fast!

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Qantas Marketplace launches as an enhanced shopping experience for frequent flyers

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Qantas Loyalty has launched a new online shopping platform, Qantas Marketplace. 

The platform allows Frequent Flyers to earn and use Qantas Points on over 20,000 products from more than 900 premium and household brands.

This marks a large online retail expansion of the Frequent Flyer program, replacing the Qantas Rewards store and offering an increased variety of products and brands.

It also supplements the existing Qantas Shopping portal, which connects users to external shopping websites, where your purchases are tracked and earn Qantas Points.

With Qantas Marketplace, you shop directly with Qantas. The platform brings together brands and products across fashion, beauty, homewares, appliances and technology.

Popular brands such as Apple, BOSE and Dyson continue to be available, along with offerings from niche retailers.

Frequent Flyers are able to use their Qantas Points to shop using Points Plus Pay, with a 10 percent discount for Points Club Plus members and a 5 percent discount for Points Club members.

When you pay with cash, however, you can earn Qantas Points: at least 3 per dollar spent (up from two points at the former Rewards Store).

As an introductory offer, Points Club members will earn an additional three Qantas Points per dollar spent (i.e. a total of six) and Points Club Plus members will earn an additional six points per dollar spent (i.e. a total of nine) until 30 June 2023.

Members are also able to take advantage of regular bonus points offers.

For example, until 31 March 2023, you can earn up to 10,000 bonus points (worth hundreds of dollars when used for reward seats or upgrades) when paying for purchases with cash.

Qantas Loyalty CEO Olivia Wirth said the platform offers members a seamless and premium shopping experience that rewards them for every purchase.

“Our Frequent Flyers already earn more points on the ground than they do through travel. With Qantas Marketplace, we’re connecting them to hundreds of brands that they know and love, with the added benefit of being able to earn and use points,” said Ms Wirth.

“We know our members are always looking for more value and ways to boost their points balance, so we’ve increased the points earn rate on the platform too,” Ms Wirth added.

Qantas Marketplace is available at marketplace.qantas.com.

If you’re considering spending points at the Marketplace, be aware that you can usually get more value from your points by booking flights or holidays with Qantas.

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