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Velocity expands points redemptions to cover new routes, hotels and car hire

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Virgin Australia’s Velocity Frequent Flyer program is expanding opportunities for members to use their hard earned points.

Points redemptions were paused when the airline entered voluntary administration, but with the new owners now in control they are progressively being relaunched.

Until today, points could only be redeemed on a limited number of domestic routes for flights from 1 September. Now, flight redemptions are available on almost the entire (albeit still diminished) Virgin domestic network for travel as of today. The full list of eligible routes can be viewed on Velocity’s website and includes popular holiday destinations around the country.

Upgrades from economy to business class are also available.

To give customers flexibility and peace of mind in the face of uncertainty about future travel restrictions, Velocity is waiving fees for any changes or cancellations you make before 1 September. In addition, if your flight is cancelled before 1 September 2020 you’ll get a full refund of your points/cash in full to the original form of payment (except for any booking or credit card fees).

You can also now redeem your Velocity Points to book a hotel, with more than 800,000 hotel rooms at over 15,000 hotels available throughout Australia. It looks like some good deals are also on offer.

Velocity promises that by the end of July, car hire with Europcar using points will also be available. Other redemptions like purchases of gift cards and wine remain offline, but hopefully it won’t be long before these are reinstated as well.

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Bain Capital to take over Virgin Australia

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The big American investment firm Bain Capital has won the process to take over Virgin Australia after its main competitor for the airline, Cyrus Capital Partners, surprisingly withdrew its bid this morning.

In a statement issued to the Australian Stock Exchange, the airline’s administrator Deloitte confirmed that it has “now entered into a Sale and Implementation Deed with Bain Capital which will result in the sale and recapitalisation of the businesses” of the Virgin Australia Group.

The Sale and Implementation Deed is subject to minimal conditions such as regulatory approvals. Approval by the Australian Treasurer pursuant to Australian Foreign Investment Review laws has already been received by Bain Capital.

Deloitte states that “no return to shareholders is anticipated. At this stage, it is not possible to determine the estimated return to creditors however an update will be provided ahead of the second meeting of creditors.”

Bain’s plan is to transform Virgin into a mid-tier airline, sitting somewhere between the low-cost Jetstar and full-service Qantas. It remains to be seen what this will mean for customers. I’d expect that there will be a lot more paid add-ons for such things as food, entertainment and seat selection. The lounge network may not survive in its current form. But fares should be well-priced.

The Velocity Frequent Flyer program, being very valuable, will be retained, but it may be rebranded to align with the Virgin 2.0 brand. Existing points balances and reward bookings will be honoured, as will travel credits.

It appears certain that Virgin will focus on fewer profitable domestic routes, and perhaps some short-haul international routes once border restrictions are lifted.

These will be operated almost exclusively by Boeing 737 narrowbody aircraft.

That means we’ll most likely say goodbye to Virgin’s A330 and Boeing 777 fleets and their fantastic business class products.

Tiger Airways (owned by Virgin) will be wound down.

Bain’s takeover bid is still subject to approval by creditors, which should occur in the next couple of months.

Bain has promised to fund the airline’s operations in the meantime.

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Three ways American Express can help you run and grow your business

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American Express business cards are built with the needs of business owners in mind. They come with a range of tools and features to help owners run and grow their businesses, as we briefly explored in our first article in this series on the American Express business card range.

Today, we’ll examine three key benefits of using an American Express card in more detail: boosting cash flow, easily keeping track of expenses, and being rewarded for everyday purchases.

Improve business cash flow

No matter whether you choose a charge card or a credit card for your business (we explained the difference in our previous article), you can increase day-to-day cash flow by paying for expenses with your American Express card instead of other methods like cash, cheque or EFT.

With a credit card, you can either pay the entire balance in full at the end of the month to minimise interest, or pay part of the balance and access your revolving line of credit to increase cash flow even further (in which case interest charges apply).

Charge cards are designed to be paid off in full each month, however they do have a Flexible Payment Option (FPO) which allows you to free-up cash flow with an instant line of credit. Instead of paying your balance in full each statement period, you can choose to pay off a portion of it over time up to your FPO limit (interest charges apply).

Charge cards also have the benefit of a dynamic spending limit, which can help with managing cash flow. This does not mean you can make unlimited spending, rather your purchases are approved based on a variety of factors, including current spending patterns, your payment history, credit records, and financial resources. This gives you the power to increase your spending capacity over time. Credit cards, on the other hand, have a fixed credit limit.

With money in your bank account for longer, you’ll have more flexibility to invest in your business to help it grow.

Keep track of expenses

By using your card to pay for everything from inventory to bills, you can keep all expenses in one place and easily monitor outgoings.

It’s very simple to keep track of your live account balance online and via the Amex smartphone app, where you can also view recent transactions.

Another handy oversight tool is setting up instant alerts via email or SMS for such things as balance updates and payment notifications.

To help track employee purchases, you can provide team members with up to 99 additional cards linked to your account (at no extra cost for some cards – see our earlier article comparing the different cards for more information). This also helps you earn more reward points across the business.

Finally, all transactions can be easily downloaded into bookkeeping software like MYOB and Xero, which simplifies accounting.

Turn business expenses into rewards

By putting business spend on your card and additional employee cards, you can maximise the number of points earned by your business and be rewarded for those purchases.

Depending on which card you choose, you can earn Qantas Points or Amex’s own Membership Rewards points on purchases.

These points can be used for a variety of redemptions. If your card earns Qantas Points, they will be automatically transferred to the airline’s loyalty program each month. From there you can transfer points to other people, or redeem them for flights, hotels, gift vouchers and other rewards.

If you opt for a card that earns Membership Rewards points, you can manually transfer them to 8-10 airline frequent flyer programs, depending on the card, when the time is right. You can also use Membership Rewards points to pay for travel via American Express Travel, or redeem them for gift cards or to pay for purchases on the card. Right now, 20,000 Membership Rewards points can be redeemed for $100 of gift cards, travel or card purchases – a potentially attractive option for businesses looking to save money.

To help you choose which card is right for you, check out our earlier article where we compare the cards in the range.

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Get 50% bonus on Etihad travel vouchers

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The Abu Dhabi-based airline Etihad Airways has launched a generous promotion offering 50% bonus on the value of travel vouchers purchased over the next two weeks.

When you buy an Etihad Travel Voucher between 10 – 24 June, the airline will add 50% value for free. So, if you buy a voucher worth $1,000, you’ll have $1,500 to spend on your next trip.

You can choose any voucher mount from $250 up to $65,000. The voucher can be used to pay for flights and extras from 1 August 2020 and will be valid for two years, which should give you plenty of time to use it.

Etihad is a full-service airline operating in Australia out of Sydney, Melbourne and Brisbane, and is a great option for flying to the Middle East, Europe and Africa. You can browse its normal (pre-Covid) route map here.

Of course, no one knows how long travel restrictions will last, and there is a risk the airline won’t make it through the current crisis. It’s been dealing with a lot of well-publicised financial issues lately, however being government-owned means it has deep pockets. You need to weigh up whether the risk/reward with this deal is worth it.

To take advantage of this offer, you must be a member of Etihad’s loyalty program, Etihad Guest. It’s free to join here.

To purchase the voucher, you’ll need to get in touch with an Etihad contact centre. More information is available on Etihad’s website here.

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Qantas to increase points required for Emirates award seats

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Bad news for Qantas Points holders who like to fly with Emirates: from 1 September 2020, the number of Qantas Points required to book award seats with the Dubai-based airline will rise significantly.

Right now, Emirates is included in the Qantas Classic Flight Reward price table, which also applies to award seats with Qantas, Jetstar, Airnorth, Fiji Airways, Air Vanuatu and American Airlines.

According to a notice on Qantas’ website, Emirates will only be included in this price table until 31 August 2020.

From 1 September 2020, Emirates moves into the Partner Classic Flight Reward table, in which award seats are more expensive.

This table applies to seats with Air France, Air Niugini, Alaska Airlines, British Airways, Cathay Pacific Airways, China Airlines, China Eastern, Cathay Dragon, EL AL, Emirates (for Emirates bookings from 1 September 2020), Finnair, Iberia, Japan Airlines, KLM, LATAM Airlines, Malaysia Airlines, Qatar Airways, Royal Air Maroc, Royal Jordanian, S7 Airlines and SriLankan Airlines.

Once the new pricing takes effect, a round-trip from Australia to Western Europe with Emirates will cost 132,400 Qantas Points in economy (up from 110,400), 318,000 points in business class (up from 289,200) or 455,000 points in first class (up from 433,800).

More annoyingly, you’ll no longer be able to combine Qantas and Emirates flights in one itinerary and pay the current, distanced-based price.

That’s because any airline in the ‘Partner table’ has its flights priced separately to other airlines in the same itinerary, which increases the total points cost.

To illustrate: if you fly from Sydney to Singapore with Qantas and then connect to an Emirates flight from Singapore to London (via Dubai), you currently pay 144,600 points. From 1 September, this will cost 68,400 points for Qantas’ Sydney-Singapore leg, and 119,200 points for Emirates’ Singapore-Dubai-London leg, totalling 187,600 points – a difference of 43,000 points.

Qantas Frequent Flyer members have until 31 August to lock in the current pricing. If you’re thinking about international travel once border restrictions ease, it may be a good idea to speculatively book some seats before 31 August. The fee will be just 6,000 points per person if you end up cancelling.

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Selecting the right American Express card for your business

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When it comes to designing cards for business owners, American Express leads the pack. Its cards can help businesses prosper by improving cash flow, simplifying tracking of expenses, making it easier to pay suppliers in Australia and overseas, and earning reward points on purchases.

Card members can also enjoy a range of other benefits, including various travel and lifestyle perks – although these aren’t applicable so long as the current social distancing rules and travel restrictions are in place.

In my earlier article in this series on the American Express business card range, I gave readers a broad overview of the card benefits. In this article, I’ll dive deeper into the seven cards themselves to help you consider the options. With a variety of features to suit different types of businesses, it’s not hard to find the right card for you.

Charge cards v credit cards

The first distinction to be aware of is that four cards in the range are charge cards while two are credit cards.

Charge cards have a dynamic spending limit rather than one that’s pre-set. This doesn’t mean you have access to unlimited spending, rather your purchases are approved based on a variety of factors, including current spending patterns, your payment history, credit records, and financial resources. This gives you the power to increase your spending capacity over time.

Credit cards, on the other hand, have a fixed credit limit. To increase it, you’d need to apply to Amex.

Charge cards must be paid off by the statement due date, unlike credit cards which require a minimum monthly repayment. However, Amex’s charge cards do have a feature called Flexible Payment Option (FPO), which allows you to free-up cash flow with an instant line of credit. Instead of paying your balance in full each statement period, you can choose to pay off a portion of it over time up to your FPO limit (interest charges apply).

Rewards program

As someone who loves earning reward points, I really value the ability to earn points on business spend. I pay nearly all business expenses with my American Express card, earning piles of points in the process.

Depending on which American Express card you choose, you’ll earn Qantas Points, Velocity Points or Amex’s own Membership Rewards points.

Membership Rewards points can be transferred to 8-10 airlines, depending on the card. This includes popular carriers like Singapore Airlines, Cathay Pacific, Emirates and Virgin Australia. However, Membership Rewards points can only be transferred to Qantas if you hold the high-end Platinum Business Card (which is my favourite card in the range).

If you’re a Qantas or Virgin Australia loyalist, you may prefer one of the partner cards that automatically earns Qantas Points or Velocity Points and comes with airline-specific benefits and privileges.

One last factor to note is that Membership Rewards points (but not Qantas Points) can be used to pay for purchases on your card. For example, right now 20,000 points can be redeemed for $100 on the account – a potentially useful option for businesses looking to save money.

Membership Rewards cards at a glance

There are three Membership Rewards cards, as summarised in the table below.

Annual Fee
(may be tax deductible)
$1,750$395$169, plus $80 Membership Rewards fee (enrolment optional)
Additional Employee CardsUp to 99, at no extra costUp to 99, at no extra costUp to 99, at $119 per card
Flexible Cash Flow ArrangementCharge Card: dynamic spending limit with the option to pay over timeCredit Card: set credit limit, with the option to pay over time Charge Card: dynamic spending limit with the option to pay over time
Earning RewardsEarn 2.25 points per $1 spent (1 point per $1 on government spend)Earn 2 points per $1 spent (1 point per $1 on government spend)

Receive 50,000 bonus Membership Rewards points when you spend $100,000 annually
Earn 1.5 points per $1 spent (1 point per $1 on government spend)
Using RewardsManually transfer points to the following airlines:
• Qantas (only available on the Platinum Business Card)
• Virgin Australia
• Emirates
• Etihad
• Qatar Airways
• Hawaiian Airlines
• Singapore Airlines
• Cathay Pacific
• Malaysia Airlines
• Thai Airways
• Air New Zealand
• Virgin Atlantic (not available on the Business Explorer Credit Card)

You can also use points to pay down the balance on your card or redeem them for gift cards, online shopping and more.
Travel benefits

(n/a during COVID-19 travel restrictions)
Access 1,200+ airport lounges worldwide, incl. domestic Virgin Australia lounges

Save up to 20% on first and business class fares

Complimentary Accor Plus membership

Elite status with major hotel chains

Access to Amex’s Fine Hotels and Resorts program

Comprehensive domestic and overseas travel insurance

Platinum Concierge

American Express Travel services and deals
Two annual American Express Lounge passes

Comprehensive domestic and overseas travel insurance

American Express Travel services and deals
Hertz Gold Plus Rewards

Insurance cover for medical emergency expenses, baggage, trip completion, and travel cancellations and delays.

American Express Travel services and deals
Unsecured credit facility
Integration with bookkeeping software (e.g. MYOB)
Application LinkClick here to applyClick here to applyClick here to apply

Qantas cards at a glance

There are two Qantas partner cards in the range. My pick is definitely the American Express Qantas Business Rewards Card , as it comes with some great perks.

Annual Fee
(may be tax deductible)
$450$160
Additional Employee CardsUp to 99, at no extra costUp to 99, at no extra cost
Flexible Cash Flow ArrangementCharge Card: dynamic spending limit with the option to pay over timeCredit Card: Set credit limit with the option to pay over time
Earning RewardsEarn 2 Qantas Points per $1 spent on Qantas products and services

Earn 1.25 Qantas Points per $1 spent on everyday purchases

Earn 0.5 Qantas Points per $1 spent on government, utilities, insurance

Earn TRIPLE Qantas Points on eligible Qantas flights
Earn 2 Qantas Points per $1 spent on Qantas

Earn 1 Qantas Point per $1 spent on everyday purchases

Earn 0.5 Qantas Points per $1 spent on government, utilities, insurance
Using RewardsAutomatic transfer of points to Qantas Business Rewards accountAutomatic transfer of points to Qantas Frequent Flyer account
Travel benefits

(n/a during COVID-19 travel restrictions)
Two complimentary Qantas Club lounge passes each year

Save up to 8% on the base fare of eligible Qantas Flights

Comprehensive domestic and overseas travel insurance

American Express Travel services and deals
Travel Accident Insurance

Travel Inconvenience Cover

American Express Travel services and deals
Unsecured credit facility
Integration with bookkeeping software (e.g. MYOB)
Application LinkClick here to apply Click here to apply

There is also one Velocity business card.

Eligibility

All cards have the same eligibility requirements. You must be over 18 years of age and an Australian citizen or permanent resident. You also need to have a good credit history and no payment defaults, and your business must have annual revenue of $75,000 or more and a valid ABN that is registered for GST.

Summing Up

Selecting the right card for your business ultimately comes down to the benefits and features you want. While many are universal across the card range, there are some key differences between the cards to consider.

For example, if you want flexibility to make larger purchases over time, you may prefer a charge card over a credit card. If you’d like additional cards for employees, it may be cost-effective to choose a card where these are complimentary. Or if you’re focused on earning Qantas Points, you may prefer a card that allows you to earn those.

No matter what your needs are, there’ll be a card in the range that meets them.

This article has been prepared in partnership with American Express. To view other articles in this series, click here.

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Why to choose American Express for your business

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As a business owner, I’m always looking out for tools to help my business perform better – whether that’s by boosting cash flow, doing things more efficiently, or getting more value from everyday purchases.

If a product or service can save me time or money (or, ideally, both) then I’m always happy to give it a go.

One of my favourite tools in running The High Life is my American Express card. I use it to pay nearly all business expenses, which helps me manage cash flow, keep track of spend, and easily pay suppliers anywhere in the world. As the owner of a loyalty program website, I also naturally love the fact that I earn reward points on purchases.

American Express is ahead of the pack when it comes to developing cards for business owners. I’ve talked with many other business owners who are happy American Express card members, though I’m also aware that some businesses don’t yet know about the value American Express can bring.

To help educate and inform business owners, I’ve partnered with American Express to produce a series of articles on this topic. This is the first article in the series and it summarises the main features and benefits of Amex’s business cards. In future articles I’ll dive deeper into the cards themselves, the productivity benefits for card members, and tips for earning and using reward points.

Let’s get started!

The American Express business card range

There are five American Express business cards to choose from, with a variety of features to suit all types of businesses.

Some of the cards are charge cards, which means they have no pre-set spending limit. Instead, you have a dynamic limit that responds to your spending and payment patterns,  giving you the power to increase your spending capacity over time. Credit cards, on the other hand, have a fixed credit limit.

I’ll look at the cards in more detail in the next article, but in summary the range includes:

If, like me, you really value reward points, the Membership Rewards program has some distinct advantages. For example, you can transfer Membership Rewards points to 8-10 airline frequent flyer programs, depending on the card, which gives you more flexibility when booking flights. You can also use Membership Rewards points to pay for purchases on your card, which is not available with the Qantas cards.

On the other hand, if you’re a Qantas frequent flyer, you may want to pick one of the partner cards that come with Qantas-specific privileges.

Key features of American Express business cards

All cards in the range offer the following benefits and features:

  • Up to 55 days cash flow: you have up to 55 days to pay for purchases without incurring interest (depending on when you make a purchase, when your statement is issued and whether or not you are carrying forward a balance on your account from your previous statement period)
  • Up to 99 additional cards for employees, at no extra cost for some cards, which helps you keep track of expenses across the business and earn reward points
  • Earn and use points: earn Membership Rewards points or Qantas Points, and redeem them for many different types of rewards
  • Integration with bookkeeping software like MYOB to simplify accounting.

Most, but not all, cards also offer:

  • No pre-set spending limit: as discussed earlier, this is a feature of the charge cards, which have a dynamic spending limit
  • Flexible Payment Option (FPO) is a feature of charge cards which allows you to free-up cash flow with an instant line of credit. Instead of paying your balance in full each statement period, you can choose to pay off a portion of it over time up to your FPO limit. Interest charges apply
  • Travel benefits: while these aren’t applicable so long as the current travel restrictions are in place, when domestic and international travel do resume you may enjoy benefits like airport lounge access, complimentary travel insurance, and assistance with flight and hotel bookings with some cards.

Summing Up

If you’re a business owner looking for help to grow your business, consider the benefits and convenience an American Express card can bring.

In my opinion, American Express business cards lead the market with their range of features to help businesses prosper, including payment solutions, cash flow benefits and reward programs.

To help you consider the different card options, check out my next article in this series where I dive deeper into the card range.

This article has been prepared in partnership with American Express. 

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Virgin Australia restarts domestic flight redemptions using Velocity Points

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Virgin Australia is once again allowing Velocity Points holders to use their points for domestic flights. As of today, travellers can book seats from 1 September 2020 on some of the carrier’s “most popular” routes (see below).

Since there is still a lot of uncertainty about travel restrictions, Virgin is providing extra flexibility by waiving cancellation and change fees for reward bookings until 1 September. That means you can get a full refund of points and money paid if you (or Virgin Australia) cancel the booking for any reason before 1 September.

By then, Virgin should have new owners and its future will be clearer. Nevertheless, any bookings made right now should be viewed as purely speculative.

Other Velocity Points uses, like transfers to KrisFlyer and online store redemptions, remain frozen.

Virgin Australia also says it has implemented additional cleaning and hygiene measures including social seat distancing onboard.

Initial list of routes as at 15 May 2020 – subject to change

Flights from (one-way) To
Adelaide Brisbane
Melbourne
Perth
Sydney
Mackay*
Rockhampton*
Brisbane Adelaide
Cairns
Melbourne
Mackay
Perth
Rockhampton
Sydney
Townsville
Broome*
Mackay*
Rockhampton*
Broome Perth
Brisbane*
Melbourne*
Gold Coast*
Sydney*
Cairns Brisbane
Melbourne
Sydney
Broome*
Perth*
Canberra Melbourne
Gold Coast Melbourne
Sydney
Broome*
Perth*
Mackay Brisbane
Adelaide*
Melbourne*
Perth*
Sydney*
Melbourne Adelaide
Brisbane
Canberra
Cairns
Gold Coast
Perth
Sydney
Broome*
Mackay*
Rockhampton*
Townsville*
Perth Adelaide
Broome
Brisbane
Melbourne
Sydney
Cairns*
Mackay*
Gold Coast*
Rockhampton*
Townsville*
Rockhampton Brisbane
Adelaide*
Melbourne*
Perth*
Sydney*
Sydney Adelaide
Brisbane
Cairns
Melbourne
Gold Coast
Perth
Broome*
Mackay*
Rockhampton*
Townsville Brisbane
Broome*
Melbourne*
Perth*

*Travel to this destination may require a transfer through a connecting airport. Minimum and maximum connection times apply. The connection time will be displayed during the booking process.

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