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Selecting the right American Express card for your business

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When it comes to designing cards for business owners, American Express leads the pack. Its cards can help businesses prosper by improving cash flow, simplifying tracking of expenses, making it easier to pay suppliers in Australia and overseas, and earning reward points on purchases.

Card members can also enjoy a range of other benefits, including various travel and lifestyle perks – although these aren’t applicable so long as the current social distancing rules and travel restrictions are in place.

In my earlier article in this series on the American Express business card range, I gave readers a broad overview of the card benefits. In this article, I’ll dive deeper into the seven cards themselves to help you consider the options. With a variety of features to suit different types of businesses, it’s not hard to find the right card for you.

Charge cards v credit cards

The first distinction to be aware of is that four cards in the range are charge cards while two are credit cards.

Charge cards have a dynamic spending limit rather than one that’s pre-set. This doesn’t mean you have access to unlimited spending, rather your purchases are approved based on a variety of factors, including current spending patterns, your payment history, credit records, and financial resources. This gives you the power to increase your spending capacity over time.

Credit cards, on the other hand, have a fixed credit limit. To increase it, you’d need to apply to Amex.

Charge cards must be paid off by the statement due date, unlike credit cards which require a minimum monthly repayment. However, Amex’s charge cards do have a feature called Flexible Payment Option (FPO), which allows you to free-up cash flow with an instant line of credit. Instead of paying your balance in full each statement period, you can choose to pay off a portion of it over time up to your FPO limit (interest charges apply).

Rewards program

As someone who loves earning reward points, I really value the ability to earn points on business spend. I pay nearly all business expenses with my American Express card, earning piles of points in the process.

Depending on which American Express card you choose, you’ll earn Qantas Points, Velocity Points or Amex’s own Membership Rewards points.

Membership Rewards points can be transferred to 8-10 airlines, depending on the card. This includes popular carriers like Singapore Airlines, Cathay Pacific, Emirates and Virgin Australia. However, Membership Rewards points can only be transferred to Qantas if you hold the high-end Platinum Business Card (which is my favourite card in the range).

If you’re a Qantas or Virgin Australia loyalist, you may prefer one of the partner cards that automatically earns Qantas Points or Velocity Points and comes with airline-specific benefits and privileges.

One last factor to note is that Membership Rewards points (but not Qantas Points) can be used to pay for purchases on your card. For example, right now 20,000 points can be redeemed for $100 on the account – a potentially useful option for businesses looking to save money.

Membership Rewards cards at a glance

There are three Membership Rewards cards, as summarised in the table below.

Annual Fee
(may be tax deductible)
$1,750$395$169, plus $80 Membership Rewards fee (enrolment optional)
Additional Employee CardsUp to 99, at no extra costUp to 99, at no extra costUp to 99, at $119 per card
Flexible Cash Flow ArrangementCharge Card: dynamic spending limit with the option to pay over timeCredit Card: set credit limit, with the option to pay over time Charge Card: dynamic spending limit with the option to pay over time
Earning RewardsEarn 2.25 points per $1 spent (1 point per $1 on government spend)Earn 2 points per $1 spent (1 point per $1 on government spend)

Receive 50,000 bonus Membership Rewards points when you spend $100,000 annually
Earn 1.5 points per $1 spent (1 point per $1 on government spend)
Using RewardsManually transfer points to the following airlines:
• Qantas (only available on the Platinum Business Card)
• Virgin Australia
• Emirates
• Etihad
• Qatar Airways
• Hawaiian Airlines
• Singapore Airlines
• Cathay Pacific
• Malaysia Airlines
• Thai Airways
• Air New Zealand
• Virgin Atlantic (not available on the Business Explorer Credit Card)

You can also use points to pay down the balance on your card or redeem them for gift cards, online shopping and more.
Travel benefits

(n/a during COVID-19 travel restrictions)
Access 1,200+ airport lounges worldwide, incl. domestic Virgin Australia lounges

Save up to 20% on first and business class fares

Complimentary Accor Plus membership

Elite status with major hotel chains

Access to Amex’s Fine Hotels and Resorts program

Comprehensive domestic and overseas travel insurance

Platinum Concierge

American Express Travel services and deals
Two annual American Express Lounge passes

Comprehensive domestic and overseas travel insurance

American Express Travel services and deals
Hertz Gold Plus Rewards

Insurance cover for medical emergency expenses, baggage, trip completion, and travel cancellations and delays.

American Express Travel services and deals
Unsecured credit facility
Integration with bookkeeping software (e.g. MYOB)
Application LinkClick here to applyClick here to applyClick here to apply

Qantas cards at a glance

There are two Qantas partner cards in the range. My pick is definitely the American Express Qantas Business Rewards Card , as it comes with some great perks.

Annual Fee
(may be tax deductible)
$450$160
Additional Employee CardsUp to 99, at no extra costUp to 99, at no extra cost
Flexible Cash Flow ArrangementCharge Card: dynamic spending limit with the option to pay over timeCredit Card: Set credit limit with the option to pay over time
Earning RewardsEarn 2 Qantas Points per $1 spent on Qantas products and services

Earn 1.25 Qantas Points per $1 spent on everyday purchases

Earn 0.5 Qantas Points per $1 spent on government, utilities, insurance

Earn TRIPLE Qantas Points on eligible Qantas flights
Earn 2 Qantas Points per $1 spent on Qantas

Earn 1 Qantas Point per $1 spent on everyday purchases

Earn 0.5 Qantas Points per $1 spent on government, utilities, insurance
Using RewardsAutomatic transfer of points to Qantas Business Rewards accountAutomatic transfer of points to Qantas Frequent Flyer account
Travel benefits

(n/a during COVID-19 travel restrictions)
Two complimentary Qantas Club lounge passes each year

Save up to 8% on the base fare of eligible Qantas Flights

Comprehensive domestic and overseas travel insurance

American Express Travel services and deals
Travel Accident Insurance

Travel Inconvenience Cover

American Express Travel services and deals
Unsecured credit facility
Integration with bookkeeping software (e.g. MYOB)
Application LinkClick here to apply Click here to apply

There is also one Velocity business card.

Eligibility

All cards have the same eligibility requirements. You must be over 18 years of age and an Australian citizen or permanent resident. You also need to have a good credit history and no payment defaults, and your business must have annual revenue of $75,000 or more and a valid ABN that is registered for GST.

Summing Up

Selecting the right card for your business ultimately comes down to the benefits and features you want. While many are universal across the card range, there are some key differences between the cards to consider.

For example, if you want flexibility to make larger purchases over time, you may prefer a charge card over a credit card. If you’d like additional cards for employees, it may be cost-effective to choose a card where these are complimentary. Or if you’re focused on earning Qantas Points, you may prefer a card that allows you to earn those.

No matter what your needs are, there’ll be a card in the range that meets them.

This article has been prepared in partnership with American Express. To view other articles in this series, click here.

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Why to choose American Express for your business

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As a business owner, I’m always looking out for tools to help my business perform better – whether that’s by boosting cash flow, doing things more efficiently, or getting more value from everyday purchases.

If a product or service can save me time or money (or, ideally, both) then I’m always happy to give it a go.

One of my favourite tools in running The High Life is my American Express card. I use it to pay nearly all business expenses, which helps me manage cash flow, keep track of spend, and easily pay suppliers anywhere in the world. As the owner of a loyalty program website, I also naturally love the fact that I earn reward points on purchases.

American Express is ahead of the pack when it comes to developing cards for business owners. I’ve talked with many other business owners who are happy American Express card members, though I’m also aware that some businesses don’t yet know about the value American Express can bring.

To help educate and inform business owners, I’ve partnered with American Express to produce a series of articles on this topic. This is the first article in the series and it summarises the main features and benefits of Amex’s business cards. In future articles I’ll dive deeper into the cards themselves, the productivity benefits for card members, and tips for earning and using reward points.

Let’s get started!

The American Express business card range

There are five American Express business cards to choose from, with a variety of features to suit all types of businesses.

Some of the cards are charge cards, which means they have no pre-set spending limit. Instead, you have a dynamic limit that responds to your spending and payment patterns,  giving you the power to increase your spending capacity over time. Credit cards, on the other hand, have a fixed credit limit.

I’ll look at the cards in more detail in the next article, but in summary the range includes:

If, like me, you really value reward points, the Membership Rewards program has some distinct advantages. For example, you can transfer Membership Rewards points to 8-10 airline frequent flyer programs, depending on the card, which gives you more flexibility when booking flights. You can also use Membership Rewards points to pay for purchases on your card, which is not available with the Qantas cards.

On the other hand, if you’re a Qantas frequent flyer, you may want to pick one of the partner cards that come with Qantas-specific privileges.

Key features of American Express business cards

All cards in the range offer the following benefits and features:

  • Up to 55 days cash flow: you have up to 55 days to pay for purchases without incurring interest (depending on when you make a purchase, when your statement is issued and whether or not you are carrying forward a balance on your account from your previous statement period)
  • Up to 99 additional cards for employees, at no extra cost for some cards, which helps you keep track of expenses across the business and earn reward points
  • Earn and use points: earn Membership Rewards points or Qantas Points, and redeem them for many different types of rewards
  • Integration with bookkeeping software like MYOB to simplify accounting.

Most, but not all, cards also offer:

  • No pre-set spending limit: as discussed earlier, this is a feature of the charge cards, which have a dynamic spending limit
  • Flexible Payment Option (FPO) is a feature of charge cards which allows you to free-up cash flow with an instant line of credit. Instead of paying your balance in full each statement period, you can choose to pay off a portion of it over time up to your FPO limit. Interest charges apply
  • Travel benefits: while these aren’t applicable so long as the current travel restrictions are in place, when domestic and international travel do resume you may enjoy benefits like airport lounge access, complimentary travel insurance, and assistance with flight and hotel bookings with some cards.

Summing Up

If you’re a business owner looking for help to grow your business, consider the benefits and convenience an American Express card can bring.

In my opinion, American Express business cards lead the market with their range of features to help businesses prosper, including payment solutions, cash flow benefits and reward programs.

To help you consider the different card options, check out my next article in this series where I dive deeper into the card range.

This article has been prepared in partnership with American Express. 

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Virgin Australia restarts domestic flight redemptions using Velocity Points

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Virgin Australia is once again allowing Velocity Points holders to use their points for domestic flights. As of today, travellers can book seats from 1 September 2020 on some of the carrier’s “most popular” routes (see below).

Since there is still a lot of uncertainty about travel restrictions, Virgin is providing extra flexibility by waiving cancellation and change fees for reward bookings until 1 September. That means you can get a full refund of points and money paid if you (or Virgin Australia) cancel the booking for any reason before 1 September.

By then, Virgin should have new owners and its future will be clearer. Nevertheless, any bookings made right now should be viewed as purely speculative.

Other Velocity Points uses, like transfers to KrisFlyer and online store redemptions, remain frozen.

Virgin Australia also says it has implemented additional cleaning and hygiene measures including social seat distancing onboard.

Initial list of routes as at 15 May 2020 – subject to change

Flights from (one-way) To
Adelaide Brisbane
Melbourne
Perth
Sydney
Mackay*
Rockhampton*
Brisbane Adelaide
Cairns
Melbourne
Mackay
Perth
Rockhampton
Sydney
Townsville
Broome*
Mackay*
Rockhampton*
Broome Perth
Brisbane*
Melbourne*
Gold Coast*
Sydney*
Cairns Brisbane
Melbourne
Sydney
Broome*
Perth*
Canberra Melbourne
Gold Coast Melbourne
Sydney
Broome*
Perth*
Mackay Brisbane
Adelaide*
Melbourne*
Perth*
Sydney*
Melbourne Adelaide
Brisbane
Canberra
Cairns
Gold Coast
Perth
Sydney
Broome*
Mackay*
Rockhampton*
Townsville*
Perth Adelaide
Broome
Brisbane
Melbourne
Sydney
Cairns*
Mackay*
Gold Coast*
Rockhampton*
Townsville*
Rockhampton Brisbane
Adelaide*
Melbourne*
Perth*
Sydney*
Sydney Adelaide
Brisbane
Cairns
Melbourne
Gold Coast
Perth
Broome*
Mackay*
Rockhampton*
Townsville Brisbane
Broome*
Melbourne*
Perth*

*Travel to this destination may require a transfer through a connecting airport. Minimum and maximum connection times apply. The connection time will be displayed during the booking process.

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Earn up to 50 Qantas Status Credits at Woolworths

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Qantas and Woolworths have added an extra dimension to their partnership by offering customers the opportunity to earn up to 50 Qantas Status Credits on their everyday shopping.

Under the deal, customers can earn 10 bonus Status Credits each time they convert their Woolworths Points to Qantas Points, up to a total maximum of 50 bonus Status Credits. This offer ends on 30 June 2020.

Woolworths Rewards members who earn Qantas Points have their Woolworths Points automatically converted to Qantas Points when they earn 2,000 Woolworths Points. Since shoppers earn 1 point per $1 spent (excluding any bonuses), that means you have to spend $2,000 to earn 10 Status Credits: a potentially tall ask by 30 June.

Here is the offer fine print:

Offer available to Qantas Frequent Flyer and Woolworths Rewards members who earn Qantas Points with Woolworths Rewards. For every 1,000 Qantas Points earned with Woolworths Rewards (which will convert automatically once 2,000 Woolworths Points have been earned), members will earn an additional 10 bonus Status Credits. The total number of bonus Status Credits that can be earned under this offer is 50 per member. Offer available until 30 June 2020. Bonus Status Credits could take up to 8 weeks to be credited to your Qantas Frequent Flyer account. Bonus Status Credits will not contribute towards any Loyalty Bonuses, any Platinum or Platinum One Bonus Rewards, or any Qantas Status Accelerator.

I received this offer by email but it doesn’t appear to be targeted and no registration is required, so it should be open to everyone.

You can earn Woolworths Points at Woolworths, BWS, participating Caltex and Caltex Woolworths outlets and Big W. This includes online purchases.

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Virgin Australia enters voluntary administration

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The Virgin Australia Group this morning announced that it has entered voluntary administration “to recapitalise the business and help ensure it emerges in a stronger financial position on the other side of the COVID-19 crisis”.

Interestingly, Velocity Frequent Flyer, as a separate company owned by the Group, is not in administration – perhaps reflecting its value as an independent entity with over 10 million customers.

The decision to enter administration comes as Virgin has been seeking financial assistance from a number of parties, including existing owners and Australian governments, to get it through the crisis. These requests have all been rebuffed so far.

The COVID-19 crisis couldn’t have come at a worse time for Virgin, which is financially vulnerable after years of losses and poor management. The new CEO Paul Scurrah began a turnaround program only months ago, with promising early results.

It will be up to the administrators now to find the best path for the airline’s owners and creditors. Administrator, Vaughan Strawbridge, said: “Our intention is to undertake a process to restructure and re-finance the business and bring it out of administration as soon as possible.

“We are committed to working with Paul and the Virgin Australia team and are progressing well on some immediate steps. We have commenced a process of seeking interest from parties for participation in the recapitalisation of the business and its future, and there have been several expressions of interest so far,” said Mr Strawbridge.

Media reports suggest multiple private equity firms are interested in acquiring the airline if the debt can be restructured.

For now, it looks like members’ Velocity Points balances are safe, however all redemptions have been paused.

With travel restrictions in place, many people have been redeeming points for non-flight benefits like wine and gift vouchers.

Velocity has issued a statement that suppliers are unable to meet this demand, but another reason for pausing redemptions is no doubt the huge cash drain for Velocity.

Virgin will continue to operate scheduled domestic and international flights.

Our thoughts are with all the Virgin Australia staff, whose futures are now very uncertain.

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Velocity suspends points transfers to KrisFlyer and limits gift voucher redemptions

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It’s no secret that Virgin Australia is struggling right now, with lots of stories in the media questioning its viability. The airline couldn’t turn a profit when times were good, so now that the coronavirus has decimated the travel industry its prospects look even gloomier.

I don’t think Virgin is going under immediately, but it’s certainly possible if this crisis drags on. It has billions of dollars in debt and a limited amount of cash on hand. The airline has asked the federal government for a $1.4 billion loan to see it through, but the federal cabinet is reportedly split on the issue.

Over the past couple of weeks there’s been a ‘run on the bank’ of sorts, with lots of Velocity Frequent Flyer members rushing to redeem their points in case the airline went belly-up. Many of these people probably have Ansett-tinged nightmares in mind.

Velocity has now restricted two of the most popular ways members have been spending their points. Transfers to Singapore Airlines’ KrisFlyer program were suspended tonight. Velocity’s website now displays the following message: “Velocity Frequent Flyer and Singapore KrisFlyer are temporarily suspending conversion of Points and Miles between the two programs. We’re looking forward to providing you with this program feature once flight schedules return to normal.”

Earlier this week, Velocity also imposed a limit of one gift voucher redemption per day “due to high demand”.

I’m really not sure what advice to give to Velocity members. Your two options are to ride the crisis out with the risk of losing your points if the airline fails, or spend your points now on items at the Velocity store. You won’t get as much value as using points on flights (you’ll get around 0.5 cents per point at the Velocity store), but at least you’ll get something.

If you’re wondering what other people are thinking and doing, join the discussion over at the Australian Frequent Flyer forum.

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American Express extends travel credits and complimentary flight benefits

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American Express has implemented measures to support customers affected by COVID-19, including those who hold unused travel credits or complimentary flight benefits that come with their Amex card.

Travel Credits

Amex provides annual travel credits with cards like the Platinum Card, Explorer Credit Card and Qantas Amex Ultimate Card.

For card members with travel credits expiring between 1 February 2020 and 30 June 2020 that have not been redeemed, Amex is extending the expiry date to 31 December 2020. As always card members can book for travel up to 10 months in advance.

There is no need to call or take any action, as the extended expiry date will be automatically reflected in online accounts within the next 6 to 10 weeks. All other terms and conditions for the travel credit remain the same.

Velocity Platinum Card Complimentary Flights

The Velocity Platinum Card comes with an annual complimentary flight benefit, which is also being extended.

For flights expiring between 1 February 2020 and 30 June 2020 that have not been redeemed, Amex is extending the expiry date to 31 December 2020.

Again, there’s no need call Amex or take any action as the extended expiry date will be automatically updated.

When you’re ready to fly, you can redeem the flight here.

All other T&Cs remain the same.

More information about these changes and other measures Amex is taking regarding the coronavirus can be found on its website here.

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Qantas extends Qantas Club memberships and lounge invitations for six months

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Given the dramatic decline in travel due to the coronavirus, Qantas is extending Qantas Club memberships and complimentary lounge invitation expiry dates by six months.

Paid Qantas Club members with a membership year anniversary date between 23 March 2020 and February 2024 will automatically receive a six-month membership extension. This will be awarded to members who purchased their Individual, Corporate, Partner, or Group membership or an Annual Guest Card, using a credit or debit card, or Qantas Points. The extension won’t be provided to complimentary Qantas Club members.

Affected customers don’t need to register for this offer – it will be applied automatically as follows:

  • If your Qantas Club membership is due to expire in March, April or May 2020, it will automatically be renewed by the end of May 2020, with an additional six-months extension from the original month of expiry.
  • If your Qantas Club membership is due to expire between June 2020 and February 2024, it will automatically be extended for six-months, by the end of May 2020.

Most complimentary lounge invitations issued prior to 23 March 2020 will also automatically be extended for an extra six months. This will be processed by the end of April 2020.

For members who received a lounge invitation upon attaining or retaining Silver Tier status, you will receive one additional lounge invitation along with your 12-month Tier Status Extension, so the six-month extension will not apply to your original invitation.

For members who recently joined the new Points Club program, your newly acquired lounge invitations have been issued with a 12-month validity, expiring in 2021, so the extension will not apply to these invitations.

You can view the expiry dates of your invitations via the Complimentary Lounge Invitations portalMore information about these changes is available on Qantas’ website here.

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