Saturday, October 19, 2024
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How to pool your family’s Emirates Skywards miles

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Taking the family on a trip with Emirates and keen to pool all those Skywards Miles you’ll earn?

Or perhaps you’ve got multiple family members earning miles ‘on the ground’ with Emirates’ commercial partners and you want to consolidate them.

By pooling all those miles into one account, you can potentially enjoy rewards faster.

The way to do this is via Emirates’ My Family program, which allows eligible family members to pool miles earned by:

  • flying with Emirates, flydubai and airline partners
  • spending with Emirates’ bank, hotel, car rental, retail and lifestyle partners
  • transfers from conversion partners.

Emirates Skywards has a global membership of over 27 million and all members are eligible to join ‘My Family’, including children.

Each account can have up to 8 family members including a nominated Family Head.

Immediate family members are eligible to join a pool, which includes the following:

  • Husband / Wife / Domestic Partner
  • Son / Step-Son
  • Daughter / Step-Daughter
  • Mother / Step-Mother
  • Mother-in-Law
  • Father / Step-Father
  • Father-in-Law
  • Brother / Sister
  • Granddaughter / Grandson
  • Domestic Helper (!)

The Family Head is responsible for creating the My Family account, adding members, removing members, making travel bookings, redeeming Skywards Miles and all other day-to-day account management.

Any member aged 18 or above can register as the Family Head.

A member can pool up to 100% of their miles earned and the nominated contribution of miles from each member can be adjusted at any time.

You can only pool future miles earned. Any miles you already have when you join a family pool will remain in your individual account.

Similar to individual Skywards Miles, the pooled miles will be valid in the My Family account for three years.

Tier Miles (for earning status) will continue to be credited to your individual account and cannot be contributed to My Family.

You can spend the Skywards Miles pooled in your My Family account on Classic Reward Flights and flights purchased using Cash+Miles. You can also use them for Upgrade Rewards at check‑in if you’re travelling with the Family Head.

In addition, you can donate miles to support good causes, or spend them with retail and lifestyle partners and Skywards Exclusives events.

Finally, you should also consider if you’re better off crediting miles earned with Emirates to a partner loyalty program.

For example, if you’re a Qantas Frequent Flyer member, you can opt to earn Qantas Points when flying with Emirates, whether that’s an EK flight number or a codeshare flight with a QF flight number (you’ll earn more with the latter – check with Qantas’ calculator).

Qantas doesn’t permit family pooling but you can transfer points between family members for free.

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How to access the best airport lounge (which may not be the one your airline sends you to!)

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Let’s be real, airports can be a drag. Whether it’s a long layover, a delayed flight, or just the general hustle and bustle, we could all use a little escape from the chaos.

Enter the world of airport lounges.

If you have status with an airline or fly in business or first class, you’ll likely have access to a lounge at the airport.

Sometimes, though, you’ll have a choice of several lounges – but, unfortunately, your airline won’t tell you that.

When you check in for your flight, the airline will direct you to a specific lounge, which will be one that it operates or has an arrangement with.

But not all lounges are havens of comfort and glamour – in fact, some are barely a step up from the chaos of the terminal.

So if you do have other, nicer options, it pays to know about them. It can really enhance your travel experience.

Airline partnerships and alliances 

One way you can access multiple lounges is where your airline has a partnership or alliance with other carriers that includes lounge access rights for each other’s customers.

For example, Qantas is a member of the oneworld alliance and Qantas passengers in business or first class, and those with gold status or higher, can access other oneworld airline lounges, no matter which airline they are flying with.

This includes lounges operated by Cathay Pacific, British Airways, Qatar Airways, American Airlines and others.

This came in handy when I flew out of Singapore with Cathay Pacific in business class once.

First, I popped into the Cathay lounge, which is where the airline sent me, but found it very uninspiring, with boring decor and food and beverage options.

The uninspiring Cathay Pacific lounge in Singapore

So, I quickly turned around and went to check out two other oneworld airline lounges: the very pleasant British Airways lounge, which was quiet and a great spot for a drink, and then the Qantas lounge, which I liked most and where I ended up dining.

The very pleasant British Airways lounge in Singapore
Qantas lounge Singapore

Another example of an airline partnership that includes reciprocal lounge access benefits is the Qantas and Emirates tie-up.

Passengers travelling with Qantas in business or first class or those with elite status can use an Emirates lounge at many (but not all) airports, and vice versa (note that Emirates isn’t part of oneworld, rather Qantas and Emirates have a separate partnership).

I take advantage of this when flying out of Melbourne, which has a mediocre Qantas international business lounge compared to the much nicer space and superior food and drinks offered by Emirates upstairs – though the Emirates lounge isn’t always open.

Emirates Lounge Melbourne Airport
The gorgeous Emirates lounge in Melbourne

On the other hand, when flying out of Sydney in Emirates first class, I opted to relax in the Qantas First Lounge instead, which is much more stylish and with better food and drinks options. It’s one of the world’s best lounges.

The stunning Qantas First Lounge Sydney (image source: Qantas)

Different airlines and alliances have different rules about lounge access, and in some airports there are exceptions to the normal rules, so you need to do your research ahead of time.

Unfortunately some airlines don’t publish lounge access rules very prominently on their websites, but you can find the information elsewhere using google.

Credit cards and lounge networks 

Some premium travel credit cards offer complimentary lounge access as a perk.

For example, my American Express Platinum Card provides access to over 1,400 airport lounges in more than 140 countries, including the world’s biggest lounge network, Priority Pass.

When flying out of Bangkok with Etihad Airways in business class once, I didn’t like the third-party lounge Etihad guests were directed to, so instead enjoyed the gorgeous Oman Air business and first class lounge nearby, which is a Priority Pass lounge – so access was free with my Amex Platinum Card.

The beautiful Oman Air lounge in Bangkok

Similarly, when flying Singapore Airlines business class from Perth, instead of visiting the cramped and stuffy (with no natural light) Singapore Airlines lounge, it’s much nicer to relax in the nearby independent Aspire Lounge, where I also get free access with my Amex Platinum Card. 

Aspire Lounge Perth

If your card doesn’t come with access to independent lounges, then you may still be able to enjoy them by paying a one-off fee or getting a membership. Costs vary, and whether it’s a good deal really depends on your travel plans and preferences. 

The bottom line is this: since the airport lounge is an important part of the travel experience, research your lounge options ahead of time so you can enjoy the best possible start to the trip. Your airline isn’t going to do this work for you, no matter how much you paid for your ticket.

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Qantas opens renovated Hong Kong Lounge

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Qantas has today officially reopened its Hong Kong International Lounge as part of a huge global lounge upgrade program announced earlier this year.

This lounge, originally launched in 2014, was among the most frequented in the Qantas network. But, like many others, it had to shut its doors during the pandemic. Now, it’s back with a fresh face after undergoing a significant makeover.

Qantas Hong Kong Lounge Entry

The new and improved lounge sprawls across a generous 2,000 square meters and now boasts a warmer colour palette and chic new furnishings, courtesy of Australian designer David Caon.

With seating for 290 customers and panoramic views of Hong Kong’s famous Sky Bridge, the lounge is all set to give travellers a comfortable and scenic space to relax.

Qantas’ Creative Director of Food, Beverage and Service, Neil Perry, has crafted a menu featuring local dishes inspired by regional flavours and ingredients.

And for those who fell in love with the Yum Cha trolley from the previous version of the lounge – it’s making a comeback! Get ready to savor some steaming hot dim sum and the much-loved char siu Chinese barbecue pork dish.

As for the drinks, a large bar area will be serving a selection of Australian wines, beer, and spirits. Fancy a cocktail? Neil Perry’s mixologist-designed concoctions like the Chi Chi – a mix of dark rum, pineapple, lime, and vanilla – will be up for grabs.

You can also stay hydrated with Qantas’ Quench hydration station that offers a variety of hot and cold beverages.

For the corporate travelers among us, the lounge’s business zone remains at hand. It is equipped with ample power and data outlets, and high-speed Wi-Fi. So, you can catch up on your emails before you take off.

If you’re more in the mood for some relaxation, freshen up in one of the 12 shower suites stocked with Li’Tya amenities.

Qantas currently operates a daily return flight between Sydney and Hong Kong. From June, Qantas will also reinstate flights between Melbourne and Hong Kong, initially operating three days per week, and then increasing to four weekly services from mid-July.

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Qantas takes off between Melbourne and Exmouth (WA’s Coral Coast)

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Qantas has today launched the first-ever direct flights between Melbourne and Exmouth, on Western Australia’s Coral Coast.

Located around 1,270 kilometers north of Perth, Exmouth is best known as the gateway to the Ningaloo Reef, a UNESCO World Heritage Site.

This underwater wonderland is home to more than 500 species of fish and over 300 varieties of coral, making it a veritable paradise for snorkelers and divers. Unlike the Great Barrier Reef on the eastern side of the country, the Ningaloo Reef is easily accessible from the shore.

There’s also a lot to see inland, including the Cape Range National Park, where you’ll find breathtaking canyons, hidden caves, rugged limestone ranges and lots of wildlife.

Qantas is operating two return services each week, on Thursdays and Sundays, using a Boeing 737 aircraft, with a flight time of around 5 hours.

It’s not just Victorians who can benefit from the new route by enjoying a warm winter getaway. Coral Coast residents can now also easily access the east coast and connect to Qantas’ vast domestic and international network.

Qantas has a limited number of $399 one-way special fares currently on sale, so snap them up!

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Virgin Australia extends Middle Seat Lottery until July

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It’s no secret that the middle seat in a row of 3 on an airplane is the last place any traveller wants to be – especially if you’re flying solo.

So it was interesting to see Virgin Australia launch a novel promotion last year called the Middle Seat Lottery, which is intended to make middle seat passengers a little happier about where they ended up.

Basically, the airline turned a boarding pass for one of those dreaded middle seats into a lottery ticket.

Each week, one lucky passenger won a prize, which included such things as platinum status with the airline plus one million Velocity Points, a Caribbean cruise with premium economy airfares, and a Cairns adventure holiday package.

The promotion was due to end this week but Virgin has announced an extension until 9 July.

Some of the new prizes include return airfares to Europe with Qatar Airways, a tropical North Queensland getaway, and return flights to Vanuatu plus 250,000 Velocity Points.

It’s very easy to enter and you should definitely do so if you’re travelling in a middle seat in the coming weeks.

To enter, simply be an Australian resident and Velocity member aged 18+ who is flying in any middle seat, then enter the competition via the Virgin app within 48 hours of your flight time.

You must use the app to enter this competition.

Each time you fly in a middle seat, you’ll be eligible for an entry into that week’s draw.

For more info, visit Virgin Australia here.

Best of luck!

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Australian passport renewals are finally moving online

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Good news, Aussie travellers!

The days of printing, filling out, signing, and physically witnessing passport renewal forms are numbered as the federal government looks to shift the passport renewal process online.

The move is part of broader work to enable statutory declarations and deeds to be digitally executed in a consistent manner around the country.

By transitioning from traditional paper-based methods to a digital approach, the government intends to eliminate the need for wet ink signatures and in-person witnesses.

This modernisation will not only streamline passport renewals but also set the stage for additional government services to move online.

The myGov portal, which currently provides just 15 services, will become the central online hub for accessing various Australian government services, including passport renewals.

Since document execution is overseen by the states and territories, the federal attorney-general’s department is working on legislation to establish a consistent nationwide approach.

The completion of legal and development work is expected within the next 12 months. Following this, services that rely on solemn declarations, including passport renewals, will be integrated into the myGov platform.

Users will be required to verify their digital identity using the myGov ID service, managed by the Australian Taxation Office.

Legislation to include state governments and businesses in this identity service is also being prepared.

Modelling suggest that this digital shift will result in significant time and cost savings for small businesses and individuals.

It’s definitely a big win for travellers, who can look forward to fewer of those annoying trips to the post office.

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United Airlines unveils huge South Pacific expansion

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United Airlines has just announced its biggest South Pacific network expansion in history, connecting the continental U.S. to the region like never before.

The move will see the airline operate a whopping 66 flights between the U.S. and Australia/New Zealand every week next northern winter – an increase of 40%.

The Star Alliance member attributes its successful expansion to strong partnerships with Air New Zealand and Virgin Australia, which provide easy connectivity across the region and reciprocal benefits for frequent flyers.

The expansion will also ramp up competition with Qantas on several routes – which is great news for consumers.

Starting December 1 2023, United will be the first and only carrier to offer nonstop flights between San Francisco and Christchurch, connecting the U.S. directly to the South Island of New Zealand.

The new route will be operated by a Boeing 787-8 Dreamliner three times a week.

The airline is set to become the largest U.S. carrier to serve Auckland with four new weekly flights from Los Angeles. The Los Angeles-Auckland route, operated by a Boeing 787-9 Dreamliner, will commence on October 28 and will complement the airline’s existing San Francisco-Auckland route.

United will also become the largest carrier between the U.S. and Brisbane, with three weekly Los Angeles-Brisbane flights starting on November 29, also on a Boeing 787-9 Dreamliner, and in direct competition with Qantas.

The airline’s existing San Francisco-Brisbane Boeing 787-9 route will become a daily service from October 28, while San Francisco-Sydney on the Boeing 777-300ER will go twice daily, again increasing competition with Qantas.

Lastly, United is boosting capacity between San Francisco and Melbourne from October 28 by switching the aircraft to its largest airplane, the 777-300ER, adding nearly 100 daily seats to each departure.

Virgin Australia Velocity Points can be used to book seats with United.

Reward seats on the new routes are being added to the system and, as usual, economy is easier to find than business class.

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Score an easy 1000 bonus Qantas Points at PETstock

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Qantas Frequent Flyer members who own pets can earn Qantas Points when purchasing products or services from PETstock.

And until 10 May 2023, you can score an easy 1,000 bonus Qantas Points by spending just $75 in-store or online (not hard to do for most pet owners!).

Under the Qantas-PETstock partnership, customers can earn Qantas Points by simply joining PETstock’s own loyalty program, PETstock Rewards, and linking your Qantas details to the account.

Under the PETstock Rewards program, customers earn $10 in PETstock Dollars for every $500 spent – and those $10 can be used like real money on anything you like with the retailer.

There’s also a 15% cashback scheme for select purchases.

If you opt to earn Qantas Points, you’ll earn instead:

  • 1 Qantas Point per $1 spent on everyday pet supplies and veterinary services
  • 3 Qantas Points per $1 spent on grooming and puppy school
  • 5 bonus Qantas Points per dollar spent when making repeat purchases of participating brands.

By way of example, if you spend $500 on pet supplies, you’ll earn 500 Qantas Points. How does that compare with earning $10 PETStock dollars instead?

Well, if you redeem 500 Qantas Points on anything other than flights, upgrades or holiday packages, you’ll probably get less than 1 cent of value per point (i.e. less than $5). But if you redeem those points for higher value rewards like business class flights, you can easily get more than 2 cents of value per point (i.e. more than $10).

So whether you should earn PETstock dollars or Qantas Points really depends on how much value you plan to get from your points.

Under the terms of the 1000 bonus points offer, you must link your Qantas account to your PETstock Rewards account and have selected Qantas Points as your rewards preference for the duration of the offer period. Then spend at least $75 in one transaction during the offer period to earn the bonus points.

Members must be logged-in to their linked account if shopping online or quote their details if shopping in-store.

The points should appear within six weeks following the end of the offer on 10 May 2023.

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