Virgin Australia today announced more reductions in capacity to address the impact of COVID-19, including the suspension of all international flights from 30 March to 14 June 2020.
Its Melbourne-Los Angeles service will be suspended slightly earlier, from 20 March. The launch of the new Brisbane-Tokyo and Melbourne-Denpasar routes will be delayed.
Virgin will operate a reduced schedule to 29 March to allow Australians and visitors to return home.
Domestic capacity will also be cut by 50% until 14 June 2020. The route and schedule detail is currently being worked through and will be published over the next week.
These changes mean that the airline will ground most of its fleet.
Affected guests will be contacted by Virgin or their travel agent soon. The airline has an information hub on its website and is offering flexible booking options for customers. Note that there’s no mention that customers will get refunds, rather a credit voucher. However, Virgin’s compensation policy does permit refunds, so it may be worth insisting on it.
Over the past few weeks, the global travel industry has seen a significant decline in forward bookings due to the rapid spread of COVID-19 and consumer uncertainty surrounding overseas travel. Yesterday, Qantas announced it is also substantially reducing services.
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